Tag Archives: Quarterly settlement

SUISA’s IT under new management

IT is the technological backbone of every service provider. SUISA’s IT is now managed by a new team. Text by Andreas Wegelin

SUISA’s IT under new management

The management team of SUISA’s IT from April 2019 onwards (from left to right): Dieter Wijngaards, Jürg Ziebold and Hansruedi Jung. (Photo: Sibylle Roth)

About seven years ago, in December 2011, the SUISA Board approved a new IT strategy in the course of the 2012 budget ratification. The effects of what was summarised in the article “Budget 2012 wrapped up” in SUISAinfo, edition 1.12, had a few consequences in the following years.

The main goal had been to replace SUISA’s IT with the IBM large-scale system and the reorganisation of the IT landscape into a modern architecture. Thanks to the new architecture, IT-based services have been significantly expanded since then. Needs and requirements of members, staff and SUISA customers could be satisfied more quickly and more flexibly with the new developments.

Expansion of online services for members and customers

Members have the option today to process daily SUISA matters via the online app “my account”. In the password-protected member area, settlements are made available electronically every quarter, works registrations can also be carried out. SUISA customers also benefit from the expansion of the online services; most recently due to the online notification of usages for background music or public viewing (CT 3a).

Numerous additional technical developments make our staff members’ work easier and help us save personnel costs. Among such developments are, for example, a digital document management system (DMS) for all member files or the fundamental technical renovation of our works documentation which also enables us to globally carry out online licensing of the works in cooperation with our joint venture partner SESAC in Mint Digital Services.

New management team appointed

The number of staff in the IT sector has increased during that time from 23 to 30. In order to safeguard a circumspect and competent management, the Board has appointed the previous manager of the Applications Technology department, Jürg Ziebold, as overall Manager of SUISA’s IT, and Dieter Wijngaards as new Manager of Applications Technology as of 1 January.

SUISA’s IT setup of two departments continues and comprises, Applications Technology and Systems Technology. Jürg Ziebold directly manages the two heads of department, Dieter Wijngaards (Applications Technology) and Hansruedi Jung (Systems Technology) and a team of business analysts. Whereas Hansruedi Jung has been in charge of the Systems Technology department since 2006, Dieter Wijngaards joins the SUISA IT team on 1 April 2019. Dieter Wijngaards used to be CTO (Chief Technology Officer) at Adesso Schweiz AG and had already been consulting SUISA’s IT since 2012 during the development of the new IT architecture.

SUISA’s Executive Committee is pleased with the appointment of the new IT management team and is convinced that it thus continues to safeguard the central role of IT in terms of executing business processes. It wishes the new IT management good luck.

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IT is the technological backbone of every service provider. SUISA’s IT is now managed by a new team. Text by Andreas Wegelin

SUISA’s IT under new management

The management team of SUISA’s IT from April 2019 onwards (from left to right): Dieter Wijngaards, Jürg Ziebold and Hansruedi Jung. (Photo: Sibylle Roth)

About seven years ago, in December 2011, the SUISA Board approved a new IT strategy in the course of the 2012 budget ratification. The effects of what was summarised in the article “Budget 2012 wrapped up” in SUISAinfo, edition 1.12, had a few consequences in the following years.

The main goal had been to replace SUISA’s IT with the IBM large-scale system and the reorganisation of the IT landscape into a modern architecture. Thanks to the new architecture, IT-based services have been significantly expanded since then. Needs and...read more

Since December 2017, statements are made available via “my account”

Thanks to the password-protected members’ area “my account”, our members can keep an overview of their distribution statements and distribution settlements. Many members asked us to stop the dispatch by post. We have taken this request into account and introduced the option to renounce on the postal dispatch. Text by Claudia Kempf

Since December 2017, statements are made available via “my account”

SUISA members with access to the password-protected membership area have been informed via a personal infomail since December 2017 if a new settlement is available in “my account”. (Photo: Rawpixel / Shutterstock.com, edited by Manu leuenberger)

During autumn 2017, more than 14,000 members with access to “my account” were informed that they would only receive statements upon request in future. Only a minority have since asked for the postal dispatch. Online access to the distributions therefore corresponds to a requirement supported by the majority. The pdfs which are listed in a clear order and can be easily navigated as well as the overview of the annual remuneration is something that is appreciated by our members and that makes the postal dispatch obsolete for many.

With the fourth quarterly distribution dated 15 December 2017, registered users of “my account” will be informed in person for the first time when a new statement is available for download in “my account”. About half of all authors and publishers for whom a settlement had been created received an infomail and have checked their distributions directly via “my account”. Only 0.1% of the e-mails could not be delivered. The introduction of this new type of dispatch has thus been successfully introduced.

We do try to contact those members to whom we could not deliver the infomail – if possible – in person. If this is not possible, the access to “my account” is blocked and the member is requested in writing to provide a new, valid e-mail address. Please therefore remember to inform us of any changes to your e-mail address without any delay.

Do you also wish to be informed as soon as a new statement has been created for you? This is where you can order the access for your personal account: www.suisa.ch/my-account

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SUISA settlement dates 2018 – and one improvementSUISA settlement dates 2018 – and one improvement SUISA shall stick to its established settlement dates in 2018. They comprise, in the main, four quarterly settlements as well as various supplementary settlements spread across the coming year in analogy to the previous year. From the 2nd semester of 2018 onwards, settlements of international collections shall be switched over to a quarterly distribution frequency. Read more
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Thanks to the password-protected members’ area “my account”, our members can keep an overview of their distribution statements and distribution settlements. Many members asked us to stop the dispatch by post. We have taken this request into account and introduced the option to renounce on the postal dispatch. Text by Claudia Kempf

Since December 2017, statements are made available via “my account”

SUISA members with access to the password-protected membership area have been informed via a personal infomail since December 2017 if a new settlement is available in “my account”. (Photo: Rawpixel / Shutterstock.com, edited by Manu leuenberger)

During autumn 2017, more than 14,000 members with access to “my account” were informed that they would only receive statements upon request in future. Only a minority have since asked for the postal dispatch. Online access to the distributions therefore corresponds to a requirement supported...read more

SUISA settlement dates 2018 – and one improvement

SUISA shall stick to its established settlement dates in 2018. They comprise, in the main, four quarterly settlements as well as various supplementary settlements spread across the coming year in analogy to the previous year. From the 2nd semester of 2018 onwards, settlements of international collections shall be switched over to a quarterly distribution frequency. Text by Wolfgang Rudigier and Manu Leuenberger

SUISA settlement dates 2018 - and one improvement

Always staying on top of their copyright remuneration: SUISA members get online access to their settlements via the portal “My Account” and can take a look by simply clicking their way through. (Photo: Denis Nata / Shutterstock.com)

The first settlement for international collections shall be paid out at the usual date, at the end of May, in 2018. Later on, after the 2nd semester, the payment of the remuneration from abroad will be switched over to quarterly settlements: Thanks to this improvement, two dates for international settlements will be added in September and December instead of the previous November pay-out.

Another enhancement in terms of international settlements had already been introduced successfully with the recent settlement of November 2017: By way of a new application, the settlements for the remuneration from abroad now also reflect the variety of usage categories of the works (e.g. live, radio, TV, sound recordings, downloads, streaming etc.). Moreover, further usage details (such as online provider, radio channel etc.) are now visible. This requires that such details have been passed on to SUISA by its sister society.

SUISA settlement dates 2018 – an overview

Settlement Date
Quarterly settlement 2018-1 15/03/2018
Domestic performing rights, tariffs: D, K, Z (3rd quarter 2017)
Domestic broadcasting rights, tariff: A (SRG Radio & TV 3rd quarter 2017)
Reproduction rights, tariffs: PA, PI, PN, VI, VN (3rd quarter 2017)
Reproduction rights online (Downloads & Streaming)
Supplementary settlements
Adjustments 2018, 1st settlement End of March
Settlements from abroad: Performing, broadcasting and reproduction rights 2018, 1st settlement End of May
Quarterly settlement 2018-2 15/06/2018
Domestic performing rights, tariffs: B, C, D, E, H, Hb, HV, K, Z (2017)
Domestic broadcasting rights, tariff: A (SRG Radio & TV 4rd quarter 2017)
Domestic broadcasting rights, tariff: A (SRG commercials 2017)
Domestic broadcasting rights, tariffs: S, Y (2017)
Reproduction rights, tariffs: PA, PI, PN, VI, VN (4th quarter 2017)
Reproduction rights, central licensing (2nd semester 2017)
Reproduction rights, online (Downloads & Streaming)
Supplementary settlements
Publisher’s pension benefits Beginning of July
Author’s pension benefits Mid-July
Quarterly settlement 2018-3 15/09/2018
Domestic performing rights, tariffs: D, K, Z (1st quarter 2018)
Domestic broadcasting rights, tariff: A (SRG Radio & TV 1st quarter 2018)
Advertising windows (2016)
Reproduction rights, tariffs: PA, PI, PN, VI, VN (1st quarter 2018)
Reproduction rights, online (Downloads & Streaming)
Supplementary settlements
Settlements from abroad: Performing, broadcasting and reproduction rights 2018, 2nd settlement Mid-September
Blank media levy (CT 4), settlement 2018 Mid-September
Sub-publisher shares cable networks, settlement 2018 Mid-September
Adjustments 2018, 2nd settlement End of September
Re-recording rights settlement, 2018 End of October
Quarterly settlement 2018-4 15/12/2018
Domestic performing rights, tariffs: D, K, Z (2nd quarter 2018)
Domestic broadcasting rights, tariff: A (SRG Radio & TV 2nd quarter 2018)
Reproduction rights, tariffs: PA, PI, PN, VI, VN (2nd quarter 2018)
Reproduction rights, central licensing (1st semester 2018)
Reproduction rights, online (Downloads & Streaming)
Supplementary settlements
Settlements from abroad: Performing, broadcasting and reproduction rights 2018, 3rd settlement Mid-December

Further information on the SUISA settlements can be accessed at:
www.suisa.ch/settlementdates

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SUISA shall stick to its established settlement dates in 2018. They comprise, in the main, four quarterly settlements as well as various supplementary settlements spread across the coming year in analogy to the previous year. From the 2nd semester of 2018 onwards, settlements of international collections shall be switched over to a quarterly distribution frequency. Text by Wolfgang Rudigier and Manu Leuenberger

SUISA settlement dates 2018 - and one improvement

Always staying on top of their copyright remuneration: SUISA members get online access to their settlements via the portal “My Account” and can take a look by simply clicking their way through. (Photo: Denis Nata / Shutterstock.com)

The first settlement for international collections shall be paid out at the usual date, at the end of May, in 2018. Later on, after the 2nd semester, the payment of the remuneration from abroad...read more

SUISA member services: one look back, one look forward

Quicker pay-outs due to quarterly settlements, simpler data processing via online works registrations, digital access to statements via “my account”, more efficiency via online forms … What’s next – settlements in “real time”? Will there be no more paper dispatched in future? By Irène Philipp Ziebold, Director

SUISA member services: one look back, one look forward

You want to register your work with SUISA while you’re in your rehearsal cellar via your tablet, or check your statements electronically? No problem – thanks to the web portal “my account”. (Photo: Archimede / Shutterstock.com)

In the last few years, SUISA has already implemented important measures which yielded more efficiency and higher quality for member services. The layout of the statements has also been reviewed. Since their redesign, they contain even more detailed information than ever before. Distributions thus became more transparent. In autumn 2015, SUISA introduced quarterly settlements. Since then, members receive the remuneration due to them at least four times a year.

Since 2015, members can electronically access their settlements via the web portal “my account”. An update was carried out at the beginning of March 2017 regarding the online service range offered by SUISA which members can use via “my account”: the works registration has been simplified, members can search specifically for roles in relation to their own works (e.g. Arranger), sub-publishing agreements can now be registered online and the web portal layout has been optimised for the broad range of end devices.

A works registration at SUISA via a tablet while you’re on the road, while you’re rehearsing in your cellar at home or during a meeting with your co-authors somewhere abroad? Thanks for “my account” all of this is possible.

From paper to electronic mail-outs

Paper forms (hardcopies) will be replaced by soft copies. Electronic data processing makes efficient processing possible. SUISA constantly checks what is possible from a technical point of view and what actually makes sense with regards to the range of member services offered. In this context, it is also important to consider members’ interests and wishes.

Do SUISA members want to receive all settlements and the relevant settlement details on paper? Or is the majority of members of the opinion that there should only be electronic statements now?

It is obvious that costs can be saved by not printing settlement statements out any longer to be mailed out by post. What speaks against renouncing on a paper dispatch is the fact that up to now only half of the active membership holds a log in for “my account”. Moreover, it is known that some members continue to regard hardcopy statements as a necessity going forward.

Taking all of these aspects into consideration, the range of member services is currently discussed; especially the pros and cons of the various offers have to be weighed up. Decisions will be made in the course of 2017.

Settlements in “real time”?

Every now and then we are asked by members whether we are planning to run distributions in “real time”. This would mean that, as soon copyright remuneration e.g. for a concert has been collected, it would be immediately paid out to the entitled parties . There are no longer settlement dates for all members but each member would receive their money separately as soon as it becomes available.

The technological requirements could – with some rather significant effort – be developed for such a process. The entire process from collection to pay-out would have to be analysed from scratch. Particularly our distribution rules would have to undergo a major overhaul since many provisions are not compatible with a real-time distribution.

As a consequence, the question remains whether such a system and process migration really corresponds with the needs of the majority of our members and whether quarterly pay-outs might not already satisfy the need for efficiency?

More service, more advice

We continue to monitor and test the service range offered to our members. The rule of thumb is: as much service as possible! Numerous automation processes such as data processing could – as already mentioned – be introduced by means of new IT applications. These enable a more efficient processing and offer the chance to use the resources thus freed up in another way.

The time that has thus been gained will be used for a competent and personal advisory service to our members. Apart from all the measures to increase efficiency, the personal contact to our members continues to be a core concern of SUISA. We will not lose sight of the quality assurance of SUISA member services.

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Quicker pay-outs due to quarterly settlements, simpler data processing via online works registrations, digital access to statements via “my account”, more efficiency via online forms … What’s next – settlements in “real time”? Will there be no more paper dispatched in future? By Irène Philipp Ziebold, Director

SUISA member services: one look back, one look forward

You want to register your work with SUISA while you’re in your rehearsal cellar via your tablet, or check your statements electronically? No problem – thanks to the web portal “my account”. (Photo: Archimede / Shutterstock.com)

In the last few years, SUISA has already implemented important measures which yielded more efficiency and higher quality for member services. The layout of the statements has also been reviewed. Since their redesign, they contain even more detailed information than ever before. Distributions thus became more transparent. In autumn 2015, SUISA...read more

SUISA settlement dates 2017 – an overview

SUISA members whose works are performed, broadcast, reproduced or used online a lot can look forward to receiving remuneration at least four times per year for their work on lyrics or compositions or their publishing activities. In 2017, SUISA will continue with its quarterly distributions that it had successfully introduced previously. Minor modifications serve the purpose of distributing the income swiftly and cost-effectively. Text by Manu Leuenberger

SUISA settlement dates 2017 – an overview

During financial year 2016, 15,106 authors and 1,373 publishers received one or several settlements from SUISA. (Photo: Manu Leuenberger)

SUISA payments are a “bonus in June” for Sophie Burande and Léonard Gogniat of Carrousel, as mentioned in an interview, and “a recognition of the work involved in writing lyrics and composing music”. In another conversation with us, Camilla Sparksss alias Barbara Lehnhoff said that she considered SUISA settlements as a helpful and “lovely Christmas present each year”.

Whether Christmas present or “summer bonus”: The points in time where SUISA members can look forward to receiving their copyright royalties are connected to the SUISA settlement dates. Members who are due royalties on the basis of SUISA’s distribution rules, receive a payment on these dates.

The rhythm of payments to authors and publishers had been increased a while ago: From 2015 onwards, SUISA introduced quarterly settlements. As a consequence, the collected remuneration will be passed on to rights holders four times per year.

Quarterly distribution of collections to authors and publishers

In 2017, SUISA will continue with its quarterly distributions that it had successfully introduced previously. There are only minor modifications compared to the previous year. These few improvements are another step in the direction of SUISA’s goal to pay out the remuneration as quickly and cost-effectively as possible.

The distribution category SRG TV is paid out more quickly: Previously, the distribution of collections from this category took place twice a year. From 2017 onwards, the relevant remuneration will be paid out four times per year in the course of the quarterly settlements. SRG is the biggest licensee, or customer, of SUISA. As a consequence, the remuneration amounts in category SRG TV that are now paid out more quickly to authors and publishers of the broadcast music are relatively high.

From 2017 onwards, advertising window settlements will no longer be run separately but as part of the 3rd quarterly payment in mid-September. The integration of this supplementary settlement into the quarterly distribution is a simplification of the handling process and thus saves costs.

Overview of SUISA’s 2017 settlements calendar

Settlement Date
Quarterly settlement 2017-1 15/03/2017
Domestic performing rights, tariffs: D, K, Z (3rd quarter 2016)
Domestic broadcasting rights, tariff: A (SRG Radio 3rd quarter 2016)
Reproduction rights, tariffs: PA, PI, PN, VI, VN (3rd quarter 2016)
Reproduction rights online (Downloads & Streaming)
Supplementary settlements
Adjustments 2017, 1st settlement End of March
Settlements from abroad: Performing, broadcasting and reproduction rights 2017, 1st settlement End of May
Quarterly settlement 2017-2 15/06/2017
Domestic performing rights, tariffs: B, C, D, E, H, Hb, HV, K, Z (2016)
Domestic broadcasting rights, tariff: A (SRG Radio 4th quarter 2016)
Domestic broadcasting rights, tariff: A (SRG TV, 2nd semester 2016)
Domestic broadcasting rights, tariff: A (SRG commercials 2016)
Domestic broadcasting rights, tariffs: S, Y (2016)
Reproduction rights, tariffs: PA, PI, PN, VI, VN (4th quarter 2016)
Reproduction rights, central licensing (2nd semester 2016)
Reproduction rights, online (Downloads & Streaming)
Supplementary settlements
Publishers’ pension benefits Beginning of July
Authors’ pension benefits Mid-July
Quarterly settlement 2017-3 15/09/2017
Domestic performing rights, tariffs: D, K, Z (1st quarter 2017)
Domestic broadcasting rights, tariff: A (SRG Radio & TV, 1st quarter 2017)
Advertising windows (2015)
Reproduction rights, tariffs: PA, PI, PN, VI, VN (1st quarter 2017)
Reproduction rights, online (Downloads & Streaming)
Blank media levy (CT 4), settlement 2017
Sub-publisher shares cable networks, settlement 2017
Supplementary settlements
Adjustments 2017, 2nd settlement End of September
Re-recording rights settlement, 2017 End of October
Settlements from abroad: Performing, broadcasting and reproduction rights 2017, 2nd settlement End of November
Quarterly settlement 2017-4 15/12/2017
Domestic performing rights, tariffs: D, K, Z (2nd quarter 2017)
Domestic broadcasting rights, tariff: A (SRG Radio & TV, 2nd quarter)
Reproduction rights, tariffs: PA, PI, PN, VI, VN (2nd quarter 2017)
Reproduction rights, central licensing (1st semester 2017)
Reproduction rights, online (Downloads & Streaming)

Further information is available on the SUISA website in the form of explanations of the SUISA settlement and a list of the private broadcasters included in the settlements.

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SUISA members whose works are performed, broadcast, reproduced or used online a lot can look forward to receiving remuneration at least four times per year for their work on lyrics or compositions or their publishing activities. In 2017, SUISA will continue with its quarterly distributions that it had successfully introduced previously. Minor modifications serve the purpose of distributing the income swiftly and cost-effectively. Text by Manu Leuenberger

SUISA settlement dates 2017 – an overview

During financial year 2016, 15,106 authors and 1,373 publishers received one or several settlements from SUISA. (Photo: Manu Leuenberger)

SUISA payments are a “bonus in June” for Sophie Burande and Léonard Gogniat of Carrousel, as mentioned in an interview, and “a recognition of the work involved in writing lyrics and composing music”. In another conversation with us, Camilla Sparksss alias Barbara Lehnhoff said that she considered SUISA...read more

Right in the middle of it and in full swing to improve the service range offered to members

A glance on the service range offered by SUISA for its members shows: During the last few years, there have been innovations which brought about more efficiency and quality. Among these are more detailed settlement statements, the web portal “my account” and the digitisation of member files. These improvements signify a continu-ous process with SUISA right in the middle of it – and in full swing at it, as the follow-ing outlook shows: New: quarterly distributions. “My account” is undergoing further development. We are modernising the technology of our works database. Our member services are also subjected to a fundamental review. Text by Irène Philipp Ziebold, Director

Irène Philipp Ziebold has been managing the “Member Services and Distribution” Division since July 2010 as its Director. (Photo: Juerg Isler, isler-fotografie.ch)

Since 2016, SUISA has been paying out the majority of its income on a quarterly basis. With the new quarterly distributions in March, June, September and December, SUISA has been paying out copyright royalties to its members more quickly. The transparency within the set-tlement statements has also been increased. Thanks to the combination of various distribution categories, it has also been possible to reduce costs.

Online services for members

Our strategy relating to the online service range offered to our members is based on three pillars: Firstly, our websites form the foundation (www.suisa.ch and www.suisablog.ch). We publish a variety of information on these sites. Secondly, we have been developing online forms for a more efficient notification and registration process. Thirdly, we offer our members electronic access to their data and distributions via “my account”.

The web portal “my account” is going to be developed further over the next few years. The plan is to provide members with the option to update their membership details themselves, raise online usage queries, generate statements of account at any time and to offer additional distribution functionalities in future.

In the course of the new IT strategy, the SUISA works database is also going to be migrated to a modern technology. That way, we will obtain a better performance, but avoid various media gaps and thus reach a complete integration into the IT target architecture. All of this is going to significantly improve efficiency.

Member services under scrutiny

Last but not least, we are going to review our member services. As for any of our efforts to improve our service range, it is always a balancing act between quantity and quality. With membership numbers nearly doubling over the last 10 years, and five times as many work registrations during the same period, without collections having increased at the same rate – that’s a challenge for SUISA regarding its member services which we have to meet afresh every day.

Quality must be right and the costs need to be under control! For 2016, we have launched a project with the aim to create a service range catalogue showing the conditions applying to our service range for our members in future.

Right in the middle of it and in full swing: We have already left certain milestones behind, and we’re ready to tackle the next ones. Many thanks for placing your trust in us!

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All comments will be moderated. This may take some time and we reserve the right not to publish comments that contradict the conditions of use.

Your email address will not be published.

A glance on the service range offered by SUISA for its members shows: During the last few years, there have been innovations which brought about more efficiency and quality. Among these are more detailed settlement statements, the web portal “my account” and the digitisation of member files. These improvements signify a continu-ous process with SUISA right in the middle of it – and in full swing at it, as the follow-ing outlook shows: New: quarterly distributions. “My account” is undergoing further development. We are modernising the technology of our works database. Our member services are also subjected to a fundamental review. Text by Irène Philipp Ziebold, Director

Irène Philipp Ziebold has been managing the “Member Services and Distribution” Division since July 2010 as its Director. (Photo: Juerg Isler, isler-fotografie.ch)

Since 2016, SUISA has...read more