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SUISA makes music possible

A new mission statement, a new organisation chart! Fairness, dedication and passion – these three concepts make up SUISA’s new mission statement. “SUISA makes music possible” is at the centre of the new mission statement. The same principle has been applied to SUISA’s new organisation chart. By Irène Philipp Ziebold, COO

SUISA makes music possible

SUISA makes music possible as a mediator between the interests of music creators and music users. (Illustration: Zusammenspiel)

Fair dealings when it comes to artists’ creations, dedication regarding mediation between the interests of music creators and users as well as passion for SUISA staff for their daily work. SUISA’s new mission statement has the motto “SUISA makes music possible” at the centre. This principle is also the foundation of the new organisation chart of SUISA which has been in force since January 2019.

New organisation chart

The new organisation is more strongly oriented in processes than before. This shall ensure that music creators receive the best possible remuneration for the use of their music. The objective of the reviewed organisation chart is to further optimise SUISA’s internal process efficiencies. The main process – licensing and distributing – is now combined in one department under a joint roof.

SUISA’s organisational structure will continue to be split into three departments. The responsibility of the core process shall rest with the new department “Operations”. Add to that the department “Regulations” for legal prerequisites and international work documentation as well as the department “Services” for all cross-sectional services, especially IT, Finance, HR and Public Relations.

The competences and responsibilities are thus also increasingly bundled at Executive Committee level. The responsibility for the licensing of the various music usages and, consequently, the distribution of the respective copyright royalties thus lies with one person. This way, complex interfaces can be avoided and tighter processes will be created. The objective remains that we tackle all future developments in the interest of our members and never forget to offer an efficient but also top-quality service.

New mission statement

In order to function in a (new) organisation, framework conditions must be set in the company. The purpose of a mission statement are to define any signposts within which company strategy shall be fulfilled. The mission statement is also intended to demonstrate what the purpose of a company is, to reflect its identity and to show what image is intended. Last but not least, the mission statement (PDF, in German) is meant to be an informational guideline for all staff and act as a motivator for them. Another aim is to illustrate and reflect the diversity and reality of the various staff members and SUISA target groups.

The previous SUISA mission statement was created at the end of the nineties. It thus no longer reflects today’s reality for SUISA and its environment and did no longer fulfil the above mentioned expectations. SUISA’s Executive Committee has therefore commissioned the creation of a new mission statement at the beginning of 2017. The new mission statement was worked on during a half-year period by a working group consisting of 14 SUISA staff members and two external experts. Staff members of all genders, age groups and hierarchical rankings as well as from all three SUISA locations took part.

Fairness, dedication and passion – these three concepts make up SUISA’s new mission statement. With the optimised organisational structure onto which the new organisation chart is based, we are equipped and ready and work intensively on the implementation of the new motto: SUISA makes music possible!

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A new mission statement, a new organisation chart! Fairness, dedication and passion – these three concepts make up SUISA’s new mission statement. “SUISA makes music possible” is at the centre of the new mission statement. The same principle has been applied to SUISA’s new organisation chart. By Irène Philipp Ziebold, COO

SUISA makes music possible

SUISA makes music possible as a mediator between the interests of music creators and music users. (Illustration: Zusammenspiel)

Fair dealings when it comes to artists’ creations, dedication regarding mediation between the interests of music creators and users as well as passion for SUISA staff for their daily work. SUISA’s new mission statement has the motto “SUISA makes music possible” at the centre. This principle is also the foundation of the new organisation chart of SUISA which has been in force since January...read more

SUISA’s IT under new management

IT is the technological backbone of every service provider. SUISA’s IT is now managed by a new team. Text by Andreas Wegelin

SUISA’s IT under new management

The management team of SUISA’s IT from April 2019 onwards (from left to right): Dieter Wijngaards, Jürg Ziebold and Hansruedi Jung. (Photo: Sibylle Roth)

About seven years ago, in December 2011, the SUISA Board approved a new IT strategy in the course of the 2012 budget ratification. The effects of what was summarised in the article “Budget 2012 wrapped up” in SUISAinfo, edition 1.12, had a few consequences in the following years.

The main goal had been to replace SUISA’s IT with the IBM large-scale system and the reorganisation of the IT landscape into a modern architecture. Thanks to the new architecture, IT-based services have been significantly expanded since then. Needs and requirements of members, staff and SUISA customers could be satisfied more quickly and more flexibly with the new developments.

Expansion of online services for members and customers

Members have the option today to process daily SUISA matters via the online app “my account”. In the password-protected member area, settlements are made available electronically every quarter, works registrations can also be carried out. SUISA customers also benefit from the expansion of the online services; most recently due to the online notification of usages for background music or public viewing (CT 3a).

Numerous additional technical developments make our staff members’ work easier and help us save personnel costs. Among such developments are, for example, a digital document management system (DMS) for all member files or the fundamental technical renovation of our works documentation which also enables us to globally carry out online licensing of the works in cooperation with our joint venture partner SESAC in Mint Digital Services.

New management team appointed

The number of staff in the IT sector has increased during that time from 23 to 30. In order to safeguard a circumspect and competent management, the Board has appointed the previous manager of the Applications Technology department, Jürg Ziebold, as overall Manager of SUISA’s IT, and Dieter Wijngaards as new Manager of Applications Technology as of 1 January.

SUISA’s IT setup of two departments continues and comprises, Applications Technology and Systems Technology. Jürg Ziebold directly manages the two heads of department, Dieter Wijngaards (Applications Technology) and Hansruedi Jung (Systems Technology) and a team of business analysts. Whereas Hansruedi Jung has been in charge of the Systems Technology department since 2006, Dieter Wijngaards joins the SUISA IT team on 1 April 2019. Dieter Wijngaards used to be CTO (Chief Technology Officer) at Adesso Schweiz AG and had already been consulting SUISA’s IT since 2012 during the development of the new IT architecture.

SUISA’s Executive Committee is pleased with the appointment of the new IT management team and is convinced that it thus continues to safeguard the central role of IT in terms of executing business processes. It wishes the new IT management good luck.

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IT is the technological backbone of every service provider. SUISA’s IT is now managed by a new team. Text by Andreas Wegelin

SUISA’s IT under new management

The management team of SUISA’s IT from April 2019 onwards (from left to right): Dieter Wijngaards, Jürg Ziebold and Hansruedi Jung. (Photo: Sibylle Roth)

About seven years ago, in December 2011, the SUISA Board approved a new IT strategy in the course of the 2012 budget ratification. The effects of what was summarised in the article “Budget 2012 wrapped up” in SUISAinfo, edition 1.12, had a few consequences in the following years.

The main goal had been to replace SUISA’s IT with the IBM large-scale system and the reorganisation of the IT landscape into a modern architecture. Thanks to the new architecture, IT-based services have been significantly expanded since then. Needs and...read more

Introduction of a process-oriented organisation chart at SUISA

SUISA’s organisational structure changes from 01 January 2019 onwards. The Board had decided to implement the project “Horizon 2019” upon the request by General Management. Text by Andreas Wegelin

Introduction of a process-oriented organisation chart at SUISA

SUISA’s organisation chart, valid from 2019 (Status: November 2018). (Graphics: Crafft Communication)

The objective of the reviewed organisation chart is to further optimise SUISA’s internal process efficiencies. Procedural responsibilities will be aligned with the core process of our work.

SUISA’s core activities are licensing and distribution processes. Licensing fees are collected from users such as concert and event organisers, radio stations, discotheques, producers of sound recordings, online providers of music etc. The collected monies are subsequently distributed to rights owners i.e. the authors and publishers, nationally and internationally.

Core process combined in one department

This core process is increasingly supported by IT and – unlike before – practically no longer separable into pure licensing and distribution tasks. Following these developments it is sensible to unify the core process in one department, with one person in charge of it all.

The core process does, however, not work without principles and prerequisites which first have to be worked out and made available. Among these are legal regulations such as tariffs, distribution rules, user agreements and rights administration agreements. Furthermore, a comprehensive work documentation, i.e. the information on which rights owner (composer, lyricist, arranger, publisher, sub-publisher) has a share in a specific work, is also part of the basic principles which need to be made available for licensing and distribution tasks.

On top of that, our relationships with the sister societies, i.e. the organisationswhich offer copyright management services in other countries, are also part of the basic principles. We also need agreements in this area to ensure the conditions under which the relevant rights are managed in the respective territories. This is – especially with a view to the global online dissemination of SUISA repertoire – of increasing importance.

SUISA organisation chart from 2019 onwards

SUISA’s organisational structure will continue to be split into three departments. The responsibility of the core process shall rest with the new department “Operations”. The department “Regulations” for legal prerequisites and international work documentation as well as the department “Services” for all cross-sectional services, especially IT, Finance, HR and Communications.

As a consequence, there will be changes regarding the responsibility for departments and divisions with regards to the 3-person executive management team:

Irène Philipp Ziebold, previously Director of the Members and Distribution Department, will become Chief Operating Officer (COO). She heads all departments where licensing or distribution is carried out in practice, which means: where reports on music use are processed, invoices are issued and licensing fees are distributed.

Vincent Salvadé (Deputy CEO) shall become head of the Department “Regulations”. He is in charge of all regulatory affairs and SUISA’s Compliance with the respective processes. He leads the Legal Department, the Department for International Documentation as well as the subsidiary, SUISA Digital Licensing, for its online business. He is also responsible for tariffs and distribution rules.

Finally, all service departments and divisions, especially IT, Finance, HR, Communications and the responsibility for the Joint Venture Mint Digital Services with our US-partner SESAC remain under the leadership of our Chief Executive Officer (CEO, Andreas Wegelin).

The new organisation chart will thus entail shifts in the areas of responsibility at Executive level and changes in terms of departmental subordinations. What this does not mean, however, is that there will be a reduction in workplaces. On the contrary: staff numbers might even increase slightly because SUISA will take over the collection of copyright licence fees for background music and the reception of broadcasts in shops, hairdressers, hotels, restaurants and companies of any kind from Billag from 01 January 2019 onwards.

Related articles
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Leave a Reply

All comments will be moderated. This may take some time and we reserve the right not to publish comments that contradict the conditions of use.

Your email address will not be published.

SUISA’s organisational structure changes from 01 January 2019 onwards. The Board had decided to implement the project “Horizon 2019” upon the request by General Management. Text by Andreas Wegelin

Introduction of a process-oriented organisation chart at SUISA

SUISA’s organisation chart, valid from 2019 (Status: November 2018). (Graphics: Crafft Communication)

The objective of the reviewed organisation chart is to further optimise SUISA’s internal process efficiencies. Procedural responsibilities will be aligned with the core process of our work.

SUISA’s core activities are licensing and distribution processes. Licensing fees are collected from users such as concert and event organisers, radio stations, discotheques, producers of sound recordings, online providers of music etc. The collected monies are subsequently distributed to rights owners i.e. the authors and publishers, nationally and internationally.

Core process combined in one department

This core process is increasingly supported by IT and – unlike before –...read more