Tag Archives: Music user

SUISA extends payment deadline for its customers

From April 2020 and until further notice, SUISA will grant an extension of the payment period on invoices issued. For music not used in connection with the official regulations against the spread of the corona pandemic, copyright fees will be dropped. Text by Irène Philipp Ziebold

SUISA extends payment deadline for its customers

The corona virus is currently posing major challenges for the whole of Switzerland – many of SUISA’s customers are affected by the financial consequences, as are the musicians whose rights SUISA manages. (Photo: Federal Office of Public Health)

The drastic measures taken to contain the Sars CoV-2 virus have brought about drastic changes in the social and economic environment in Switzerland within a very short time. Cultural life in the country has almost come to a standstill. Many of SUISA’s customers, especially event organisers and commercial enterprises, are suffering from the financial consequences of the lockdown. SUISA members are also severely affected by the sudden loss of basic income: Copyright royalties are one of the few steady sources of income for composers, lyricists and publishers whose rights SUISA manages.

SUISA is a link in the chain of companies affected by the crisis: Especially now, it is of existential interest for music creators that the payment of copyright royalties is preserved. In this context, SUISA is maintaining its service of permitting public use of music and is adapting some of its modalities to exceptional circumstances for the benefit of licensees.

Extension of the payment deadlines

For invoices issued from April 2020, the payment period for SUISA’s customers will be increased. The extended term of payment is recorded as a date on the invoices. This accommodation in the terms of payment is granted automatically and will be valid until further notice.

Discount for music usages that did not take place

Due to official regulations, various uses of music are and have been impossible. Be it banned events, closed shops or events in hospitality businesses that could inevitably not take place: Copyright fees for usages that have demonstrably not taken place shall not be payable.

In order to be able to deduct the discount correctly according to each individual case, various procedures will be applied for administrative and technical reasons:

Dance and entertainment in the hospitality industry

Customers who obtain a licence for dance and entertainment in the hotel and restaurant industry according to the Common Tariff H (CT H) can partially benefit from an automatic and deduction of the discount. For all cases where an automatic reduction is not possible due to the data available, we will dispatch the annual invoices in the regular scope. If the invoiced amount is too high due to cancelled events, we will revoke the invoices and reduce them to the actual amount of use according to the feedback from the customers.

Background entertainment

For licensees of the Common Tariff 3a (CT 3a) for background entertainment, the dates of business closures can vary considerably from one company to another.

We kindly ask you to notify us of the respective business closure dates by using our electronic form:

  • For your notification, please use the form located at www.suisa.ch/3a
  • Please note that reimbursements can only be made if no employees were on the business premises and if there were no occurrences of music use in telephone loops or in business vehicles.

Once we have verified the details you submitted, we are going to credit the relevant amounts in line with Common Tariff 3a for full calendar months where no background entertainment took place. For businesses which were open again on 27 April and would not fulfil these requirements, SUISA is offering a reduction of one calendar month as a gesture of goodwill.

Customers of other tariffs

Licensees of other tariffs who receive periodic invoices for long-term contracts must report any music use that has not taken place to the competent SUISA administration department, whose contact details appear on the invoices. Thus, in the context of a final settlement, the compensation can be adjusted to the actual use made.

SUISA remains available to answer questions or concerns of all customers by telephone from Monday to Friday from 9 a.m. to noon and from 1.30 p.m. to 5 p.m.

Further information:
www.suisa.ch/3a
www.suisa.ch

Related articles
Common Tariff 3a: A hundred thousand new SUISA business customers | plus videoCommon Tariff 3a: A hundred thousand new SUISA business customers | plus video With regards to Common Tariff 3a (CT 3a), SUISA has been managing all customers directly again since 01 January 2019. In order to do so, data of about 100,000 customers which received their 3a invoices via Billag in the past years, has been migrated into the SUISA systems. A new team of 16 staff is responsible for all customers of this tariff and provides customer service in four languages. In the meantime, more than 58,000 invoices have left the building – time to take a first provisional look back. Read more
Videos with music on the internet: New offer for small enterprisesVideos with music on the internet: New offer for small enterprises Until now, enterprises and individuals had to license each video with music on their websites and social media channels individually at SUISA. From November 2019 onwards, SUISA and its partner Audion GmbH offer an annual lump sum for online usage of music in web videos to small enterprises. Read more
If bands and event promoters organise a concert togetherIf bands and event promoters organise a concert together The event organiser of a concert has to pay the copyright licence fee. How does it affect the legal situation, if musicians and organisers jointly run the performance by way of a cooperation? The concert organiser is responsible for paying the copyright licence fee in the case of artist engagement agreements. It occurs that events are organised by the bands themselves or in cooperation with third parties. In such cases, the type of cooperation between the band and the organiser determines who has to pay the copyright licence fee. Read more
Collapse article

Leave a Reply

All comments will be moderated. This may take some time and we reserve the right not to publish comments that contradict the conditions of use.

Your email address will not be published.

From April 2020 and until further notice, SUISA will grant an extension of the payment period on invoices issued. For music not used in connection with the official regulations against the spread of the corona pandemic, copyright fees will be dropped. Text by Irène Philipp Ziebold

SUISA extends payment deadline for its customers

The corona virus is currently posing major challenges for the whole of Switzerland – many of SUISA’s customers are affected by the financial consequences, as are the musicians whose rights SUISA manages. (Photo: Federal Office of Public Health)

The drastic measures taken to contain the Sars CoV-2 virus have brought about drastic changes in the social and economic environment in Switzerland within a very short time. Cultural life in the country has almost come to a standstill. Many of SUISA’s customers, especially event organisers and commercial enterprises,...read more

Collective management is a service for music creators and music users alike

Whether it’s background music in businesses or the new blanket license deal covering videos with music on the internet for small businesses: In both cases, a lot of music by a lot of rightsholders (composers, lyricists, music publishers) is used by a large number of companies. SUISA acts as a point of contact for these companies as well as for the beneficiaries, simplifying the authorisation for the use of works and processing the due copyright royalties. By Irène Philipp Ziebold, COO

Collective management is a service for music creators and music users alike

With offers such as the newly introduced annual flat rate for online use of music in web videos, SUISA is simplifying how copyright royalties are processed, for customers and beneficiaries alike. (Photo: one photo / Shutterstock.com)

Up to now, you had to obtain a licence from SUISA for the copyright in accordance with Tariff VN for every single video with music on the internet. With this, the copyright was settled, and additional action was also required with regard to neighbouring rights (related rights). The whole licensing process was therefore complex and sometimes difficult to understand.

Joint licence for copyright and neighbouring rights

Together with Audion GmbH, SUISA has now developed a simpler, attractive licensing model for small enterprises of up to 49 staff and up to CHF 9m turnover. Against payment of an annual fee of CHF 344.00 (excl. VAT), small enterprises and individuals can put videos with music onto their own website as well as publish them on their own social media channels. Thanks to the collaboration between SUISA and Audion GmbH, the annual blanket fee is covering the acquisition of both copyright and neighbouring rights.

Not included in the package are advertising videos, pure music videos, videos with a production budget of more than CHF 15,000 and videos with a total playing time of more than 10 minutes. In addition, synchronisation rights must continue to be obtained directly from the publishers or the authors.

Audion GmbH – a rights agency

Audion GmbH is an independent rights agency founded in 2015 by IFPI Switzerland (the industry umbrella association of music labels in Switzerland), which brokers licenses for marginal uses of music recordings between users and music labels.

It is characteristic of Audion’s field of activity that it restricts itself selectively to niches where smaller and non-commercial users in particular face the administrative challenge of obtaining the necessary licences from a large number of music labels. Audion thus meets a user requirement and offers the choice of acquiring the necessary rights either directly from the rightsholders or as a rights bundle from Audion.

The landscape of music labels has changed dramatically with the development of digital distribution and marketing opportunities. Booking agencies, for example, are increasingly taking over label functions. It is therefore partly unclear where the rights need to be obtained from. Audion can help here by acquiring the rights for the user from the various labels.

Joint collection: Background music and videos on websites

As of 1 January 2019, SUISA will once again be responsible for all customers for the Common Tariff 3a (CT 3a, background music). Prior to this, Billag AG had been issuing the invoice. These customers are companies that play background music on their premises, broadcast TV programmes, use music on hold and/or publish videos with music on their websites. Customers can therefore be the same when it comes to using the music in background entertainment and in videos on websites. In both cases, a lot of music by a lot of rightsholders music publishers is used by a large customer group.

This inevitably leads to the requirement that we simplify the licensing of both uses and, in particular, to offer them together. For this purpose, the existing web portal for CT 3a licences is to be adapted in such a way that customers can register both uses at the same time and thus easily license their respective uses.

Outlook: Large enterprises

The newly introduced annual flat rate for the online use of music in web videos applies to small businesses. An offer for large companies – i.e. companies that employ more than 49 people or generate more than CHF 9m in annual sales – is currently being prepared with the aim of offering these companies a simple and adequate solution. As soon as all necessary measures and decisions have been taken on this issue, we will inform you.

Related articles
Videos with music on the internet: New offer for small enterprisesVideos with music on the internet: New offer for small enterprises Until now, enterprises and individuals had to license each video with music on their websites and social media channels individually at SUISA. From November 2019 onwards, SUISA and its partner Audion GmbH offer an annual lump sum for online usage of music in web videos to small enterprises. Read more
Common Tariff 3a: A hundred thousand new SUISA business customers | plus videoCommon Tariff 3a: A hundred thousand new SUISA business customers | plus video With regards to Common Tariff 3a (CT 3a), SUISA has been managing all customers directly again since 01 January 2019. In order to do so, data of about 100,000 customers which received their 3a invoices via Billag in the past years, has been migrated into the SUISA systems. A new team of 16 staff is responsible for all customers of this tariff and provides customer service in four languages. In the meantime, more than 58,000 invoices have left the building – time to take a first provisional look back. Read more
Switzerland finally has a new copyright law!Switzerland finally has a new copyright law! On 27 September 2019, both the National Council and the Council of States at last held a final vote approving the partial revision of the Swiss Federal Copyright Act, ending a process initiated in 2010 with a postulate by Géraldine Savary. It is now for the Federal Council to determine when the modernised Copyright Act will come into force – unless a referendum is successful. Read more
Collapse article
  1. Liebe Frau Ziebold

    Ich bin einerseits Mitglied der SUISA und froh, dass diese meine Interessen als Urheber wahrnimmt. Andrerseits bin ich auch eine 1-Mann-Firma, allein in einem Büro. Alles, was ich über GT 3a lese, erscheint mir plausibel, trifft aber auf mein Unternehmen nicht zu. Ich hasse Hintergrundmusik, weil sie mich beim Arbeiten stört, und selbst wenn ich ein Radio während der Arbeit laufen liesse, wäre ich der einzige, der es hört. Von einer gewerblichen Nutzung, die ja wenigsten ein Ohrenpaar eines Mitarbeiters oder eines Kunden voraussetzt, bin ich also weit entfernt. Ich verfüge auch nicht über ein Geschäftsauto, das – wie ich mir von einer SUISA Mitarbeiterin habe sagen lassen – auch als Büroraum zählen würde. Sie meinte dann auch, dass ich wohl nicht zahlungspflichtig sei.

    Der zuständige Sachbearbeiter sieht das aber ganz anders und meint, ich müsse einfach zahlen. Er glaubt nicht, dass er das näher begründen müsste und weigert sich auch, mir die rechtlichen Grundlagen zuzustellen. Er bezeichnet aber die GT 3a-FAQs auf Ihrer Website als nicht verbindlich, die meiner Meinung nach deutlich machen, dass ich nicht unter die GT 3a Zahlungspflicht falle. Also, wenn ich einem Kunden eine Rechnung schicke, muss ich das immer begründen können. Ich habe nun eine Betreibungsandrohung ihres Inkasso-Büros im Haus, nachdem eine Rechnung und 1 Mahnung nicht beantwortet wurden, die gar nie bei mir eigetroffen sind. Aber das ist eine andere Geschichte.

    Meine Frage an Sie lautet nun: Hat ihr Mitarbeiter recht? Muss einfach jede Firma GT3a zahlen? Wenn ja, warum gibt man sich dann so Mühe mit der Spezifizierung der Fälle, wenn es gar keine Ausnahmen gibt? Gibt es für diese Null-Ausnahme-Regelung eine rechtliche Grundlage, die Sie mir anstelle Ihres Mitarbeiters zustellen können? Sind Ihre Mitarbeitenden angehalten, nach dem Versand 1 Rechnung und 1 (nicht eingeschriebenen) Mahnung Ihr Inkasso-Büro in Gang zu setzen mit entsprechenden Mehrgebühren? Warum erhalten nicht einfach alle Firmen eine Rechnung?

    Ihre Meinung dazu interessiert mich sehr.

    Mit freundlichen Grüssen

    M. Gabriel

    • Manu Leuenberger says:

      Lieber Herr Gabriel
      Wir danken Ihnen für Ihre konstruktive Rückmeldung. Ihr Anliegen ist uns wichtig und wir werden die spezifische Sachlage hinsichtlich Ihrer 1-Mann-Firma und der erfolgten Kommunikation inklusive der vorhandenen Informationen dazu intern betrachten. Gerne setzen wir uns mit Ihnen in Kürze noch persönlich in Verbindung, um weitere konkrete Falldetails von Ihnen zu erfahren und mit Ihnen zu besprechen.
      Bis dahin wünschen wir Ihnen alles Gute.
      Freundliche Grüsse, Manu Leuenberger / SUISA Kommunikation

Leave a Reply

All comments will be moderated. This may take some time and we reserve the right not to publish comments that contradict the conditions of use.

Your email address will not be published.

Whether it’s background music in businesses or the new blanket license deal covering videos with music on the internet for small businesses: In both cases, a lot of music by a lot of rightsholders (composers, lyricists, music publishers) is used by a large number of companies. SUISA acts as a point of contact for these companies as well as for the beneficiaries, simplifying the authorisation for the use of works and processing the due copyright royalties. By Irène Philipp Ziebold, COO

Collective management is a service for music creators and music users alike

With offers such as the newly introduced annual flat rate for online use of music in web videos, SUISA is simplifying how copyright royalties are processed, for customers and beneficiaries alike. (Photo: one photo / Shutterstock.com)

Up to now, you had to obtain a licence from SUISA for the copyright in accordance...read more

Videos with music on the internet: New offer for small enterprises

Until now, enterprises and individuals had to license each video with music on their websites and social media channels individually at SUISA. From November 2019 onwards, SUISA and its partner Audion GmbH offer an annual lump sum for online usage of music in web videos to small enterprises. Text by Hansruedi Brütsch

Videos with music on the internet: New offer for small enterprises

With the new SUISA offer, small enterprises no longer have to license each video individually but benefit from an annual blanket fee. (Photo: Rawpixel.com/Shutterstock)

More and more companies use videos on their websites or social media channels in order to convey information in a simpler and more entertaining way, and to create a modern appearance. Whenever music is used in those videos, enterprises as well as individuals require a licence for copyright, i.e. for the composition and the lyrics as well as a licence for neighbouring rights i.e. the rights of the performers, producers of sound recordings and music labels. You can usually acquire the licence for the copyright from SUISA against payment of a fee, and the licence for the neighbouring rights from the producer of the sound recording, resp. the label. That way, authors, publishers, artists, producers etc. receive a payment for the use of their works and performances; the paid remuneration will be distributed to them after deduction of a commission of about 15%.

New: a joint licence for copyright and neighbouring rights

Up to now, users had to acquire such a licence for each individual video on the basis of Tariff VN. Together with Audion GmbH, SUISA has now developed a simpler, attractive licensing model for small enterprises of up to 49 staff and up to CHF 9m turnover. Against payment of an annual fee of CHF 344.00 (excl. VAT), small enterprises and individuals can put videos with music onto their own website as well as publish them on their own social media profiles. Thanks to the collaboration between SUISA and Audion GmbH, the annual blanket fee is covering the acquisition of both copyright and neighbouring rights.

The licence is valid for one year from the point in time when the invoice is issued. Small enterprises and individuals can thus upload an unlimited number of videos with music without having to notify us about each of them individually. A licence requirement is that the customer’s offer is directed mainly to interested parties in Switzerland and Liechtenstein.

Exceptions and other rights

The following usages are exempt from this blanket fee:

  • Advertising videos (commercial videos)
  • Music videos
  • Videos with a production budget of more than CHF 15,000
  • Videos with a total play time of more than 10 min.

Further information can be accessed on the SUISA website.

It is important that this licence only covers the reproduction rights and the making available online. In order to use music protected by copyright, resp. music from a sound recording for a video, you need an additional authorisation for the so-called synchronisation. The right to sync music with the film, i.e. to connect the two, is usually managed by the publisher of the work and is not granted by SUISA within the scope of this offer. The synchronisation rights for the desired works must be requested from the respective music publisher.

This is what you need to consider when selecting music

As far as synchronisation rights are concerned, you need to consider the following: If a company wishes to use a hit by Lo & Leduc, Züri West or by international stars such as Ed Sheeran or Taylor Swift as background for their video, the sync rights can cost some hundred, even up to several tens of thousands of Swiss Francs. Before producing the video, you should therefore determine the costs for the synchronisation rights with the respective publisher in any case. A simple and cost-effective alternative is to use so-called mood music. This is music from catalogues offered by various publishers specifically for the musical setting of films and/or sound and audiovisual recordings. The advantage of mood music is that a film producer resp. user can get the authorisation for the use of this music directly from SUISA. Click here for further details and a list of providers of mood music.

When you create a video with music, the moral rights also have to be taken into consideration: It is, for example, not permitted to use a musical work for a political video without having acquired the authorisation from the publisher or the authors. You will also need the permission by the publisher/author if you arrange a musical work in a video (“arrangement authorisation”).

You can also read up more on the SUISA website regarding this topic.

Especially when it comes to well-known resp. successful musical works on social media, additional demands made directly by rightholders cannot be excluded (or, in some cases, the blocking of the video).

There is more info on the new blanket fee by SUISA and Audion GmbH on our website at www.suisa.ch/344 as well as Licensing terms and conditions for the use of music in videos on company websites and company-owned social media profiles.

Related articles
Common Tariff 3a: A hundred thousand new SUISA business customers | plus videoCommon Tariff 3a: A hundred thousand new SUISA business customers | plus video With regards to Common Tariff 3a (CT 3a), SUISA has been managing all customers directly again since 01 January 2019. In order to do so, data of about 100,000 customers which received their 3a invoices via Billag in the past years, has been migrated into the SUISA systems. A new team of 16 staff is responsible for all customers of this tariff and provides customer service in four languages. In the meantime, more than 58,000 invoices have left the building – time to take a first provisional look back. Read more
Third party content on your own website must be paid for pursuant to Swiss legislationThird party content on your own website must be paid for pursuant to Swiss legislation If you operate a website, you cannot dispose of the copyright of third party contents without authorisation. If you use third party contents on your own website, you require an authorisation from the author pursuant to Swiss legislation in effect, irrespective of the type of the technical integration. SUISA issues licences for the online exploitation of music, including music in videos, and negotiates these case by case. Read more
Adapting federal copyright law to digital usageAdapting federal copyright law to digital usage On 26 March 2019, after months of protest on the streets and in the Internet community, the European Parliament approved the proposal for a new EU Directive on Copyright in the Digital Single Market. Revision of copyright law in Switzerland and the EU: where are the similarities, where are the differences? Read more
Collapse article

Leave a Reply

All comments will be moderated. This may take some time and we reserve the right not to publish comments that contradict the conditions of use.

Your email address will not be published.

Until now, enterprises and individuals had to license each video with music on their websites and social media channels individually at SUISA. From November 2019 onwards, SUISA and its partner Audion GmbH offer an annual lump sum for online usage of music in web videos to small enterprises. Text by Hansruedi Brütsch

Videos with music on the internet: New offer for small enterprises

With the new SUISA offer, small enterprises no longer have to license each video individually but benefit from an annual blanket fee. (Photo: Rawpixel.com/Shutterstock)

More and more companies use videos on their websites or social media channels in order to convey information in a simpler and more entertaining way, and to create a modern appearance. Whenever music is used in those videos, enterprises as well as individuals require a licence for copyright, i.e. for the composition and the lyrics as well...read more

Common Tariff 3a: A hundred thousand new SUISA business customers | plus video

With regards to Common Tariff 3a (CT 3a), SUISA has been managing all customers directly again since 01 January 2019. In order to do so, data of about 100,000 customers which received their 3a invoices via Billag in the past years, has been migrated into the SUISA systems. A new team of 16 staff is responsible for all customers of this tariff and provides customer service in four languages. In the meantime, more than 58,000 invoices have left the building – time to take a first provisional look back. Text by Martin Korrodi; Video by Sibylle Roth

On 15 February 2019, SUISA dispatched the first 1,000 CT 3a invoices for usage period 2019 to customers such as selling businesses, shopping malls, catering outlets or guesthouse landlords. Prior to the first dispatch, the migrated Billag data was analysed and manually cleaned up in order to ensure that the invoices were going to be correctly generated. The dispatch scope was intentionally kept small so that any technical or organisational problems could be detected and resolved quickly.

With increasing experience, the dispatch volume could be increased step by step – this way, after five months (February to June), more than half of the 3a customers have already received an invoice. Until mid-June, about 58,000 invoices were sent out with a total invoiced of nearly CHF 17 million. From April onwards, and in addition to the invoices, the first reminders had to be dispatched, from May the second reminders so that up to 20,000 mailings per month left the building.

CT 3a customer service in numbers

In line with the big number of invoices and reminders, the customer service must process a lot of feedback and queries. More than 2,000 phone conversations with customers were held in May alone, and about 600 electronic messages (contact forms and e-mails) were processed. Add to that about 160 mailings that reach us per month via traditional post.

What’s great is that many of our customers visit our website www.suisa.ch/3a and use the online portal for their queries and issues. Since the beginning of the year, 504 new customers registered online and obtained a CT3a licence, and 1,419 customers asked questions regarding their invoices via the online portal. The tariff allows a 5% discount to those customers who use the online portal for processing their CT 3a business with SUISA.

Under the leadership of Nevio Tebaldi, a team of 16 people is looking after the 3a customers; they share 12 full-time positions (1,200 in job percent). During the development phase, three additional people who support the team and take over duties in the field of data cleanup are available temporarily.

Frequently asked questions

The most frequently asked questions by the customers affect the new responsibility for the invoicing process from 2019. The systems change in terms of the radio and TV reception fees and the closure of the Billag AG seem to have created confusion so that customers do not always understand why they receive an invoice from SUISA and what the purpose of the owed fee is.

The confusion of the copyright fee with the radio and TV reception fees is probably due to the fact that Billag had dispatched both invoices until the end of 2018 – one of them on behalf of the Federal Office of Communication (Bakom) and the other one on behalf of SUISA. Within the commercial field, this co-operation made absolute sense since businesses which run a radio or TV set in their business location do not just have to pay the fee to the Bakom but – unlike private persons – require an additional licence for copyright pursuant to CT 3a.

From 2019, the starting point for radio and TV reception fees has changed fundamentally: A general fee is replacing the previously device-based reception fee. This general fee will be levied nationwide to all households and businesses. The obligation to pay the fee as well as the amount of the levy is, additionally, depending on the turnover of businesses: Businesses with a turnover of less than CHF 500,000 are exempt of the fee – businesses with higher turnovers are automatically invoiced by the Federal Tax Administration Office in a six-tier tariff category system.

With regards to the copyright fees based on CT 3a, there are, however, no major changes: The tariff continues to depend on the actual usage scope and is thus based on the area music is piped to. There is no turnover threshold – even businesses with less than CHF 500,000 have to pay a fee for copyright. The only “change” affects the sender of the invoices which is no longer Billag but SUISA.

The “successor” of Billag, Serafe AG plays no role for business customers since it exclusively invoices private households with the radio and TV reception fees on behalf of Bakom and has therefore nothing to do with businesses.

New contacts for businesses from 2019. (Graphics: Sibylle Roth)

 

Usage scope covered by CT 3a
The following usages are relevant for CT 3a: all exploitations in venues outside domestic and private circle or home life, such as in selling businesses, shopping malls, restaurants, lounges, office spaces, work spaces, storage spaces, company vehicles (car radio), ski lift stations, meeting rooms, seminar rooms, guest rooms (these are defined as guest and patient rooms as well as holiday homes), museums, exhibitions etc.
Related articles
Invoicing licence fees for background music and TV reception in businesses as of 2019Invoicing licence fees for background music and TV reception in businesses as of 2019 Businesses that play background music on their premises or show broadcasts on screens are required to pay licence fees in accordance with Common Tariff 3a. As of 2019, SUISA will once again manage all customers under this Tariff directly. Read more
SUISA makes music possibleSUISA makes music possible A new mission statement, a new organisation chart! Fairness, dedication and passion – these three concepts make up SUISA’s new mission statement. “SUISA makes music possible” is at the centre of the new mission statement. The same principle has been applied to SUISA’s new organisation chart. Read more
Third party content on your own website must be paid for pursuant to Swiss legislationThird party content on your own website must be paid for pursuant to Swiss legislation If you operate a website, you cannot dispose of the copyright of third party contents without authorisation. If you use third party contents on your own website, you require an authorisation from the author pursuant to Swiss legislation in effect, irrespective of the type of the technical integration. SUISA issues licences for the online exploitation of music, including music in videos, and negotiates these case by case. Read more
Collapse article

Leave a Reply

All comments will be moderated. This may take some time and we reserve the right not to publish comments that contradict the conditions of use.

Your email address will not be published.

With regards to Common Tariff 3a (CT 3a), SUISA has been managing all customers directly again since 01 January 2019. In order to do so, data of about 100,000 customers which received their 3a invoices via Billag in the past years, has been migrated into the SUISA systems. A new team of 16 staff is responsible for all customers of this tariff and provides customer service in four languages. In the meantime, more than 58,000 invoices have left the building – time to take a first provisional look back. Text by Martin Korrodi; Video by Sibylle Roth

On 15 February 2019, SUISA dispatched the first 1,000 CT 3a invoices for usage period 2019 to customers such as selling businesses, shopping malls, catering outlets or guesthouse landlords. Prior to the first dispatch, the migrated...read more

SUISA makes music possible

A new mission statement, a new organisation chart! Fairness, dedication and passion – these three concepts make up SUISA’s new mission statement. “SUISA makes music possible” is at the centre of the new mission statement. The same principle has been applied to SUISA’s new organisation chart. By Irène Philipp Ziebold, COO

SUISA makes music possible

SUISA makes music possible as a mediator between the interests of music creators and music users. (Illustration: Zusammenspiel)

Fair dealings when it comes to artists’ creations, dedication regarding mediation between the interests of music creators and users as well as passion for SUISA staff for their daily work. SUISA’s new mission statement has the motto “SUISA makes music possible” at the centre. This principle is also the foundation of the new organisation chart of SUISA which has been in force since January 2019.

New organisation chart

The new organisation is more strongly oriented in processes than before. This shall ensure that music creators receive the best possible remuneration for the use of their music. The objective of the reviewed organisation chart is to further optimise SUISA’s internal process efficiencies. The main process – licensing and distributing – is now combined in one department under a joint roof.

SUISA’s organisational structure will continue to be split into three departments. The responsibility of the core process shall rest with the new department “Operations”. Add to that the department “Regulations” for legal prerequisites and international work documentation as well as the department “Services” for all cross-sectional services, especially IT, Finance, HR and Public Relations.

The competences and responsibilities are thus also increasingly bundled at Executive Committee level. The responsibility for the licensing of the various music usages and, consequently, the distribution of the respective copyright royalties thus lies with one person. This way, complex interfaces can be avoided and tighter processes will be created. The objective remains that we tackle all future developments in the interest of our members and never forget to offer an efficient but also top-quality service.

New mission statement

In order to function in a (new) organisation, framework conditions must be set in the company. The purpose of a mission statement are to define any signposts within which company strategy shall be fulfilled. The mission statement is also intended to demonstrate what the purpose of a company is, to reflect its identity and to show what image is intended. Last but not least, the mission statement (PDF, in German) is meant to be an informational guideline for all staff and act as a motivator for them. Another aim is to illustrate and reflect the diversity and reality of the various staff members and SUISA target groups.

The previous SUISA mission statement was created at the end of the nineties. It thus no longer reflects today’s reality for SUISA and its environment and did no longer fulfil the above mentioned expectations. SUISA’s Executive Committee has therefore commissioned the creation of a new mission statement at the beginning of 2017. The new mission statement was worked on during a half-year period by a working group consisting of 14 SUISA staff members and two external experts. Staff members of all genders, age groups and hierarchical rankings as well as from all three SUISA locations took part.

Fairness, dedication and passion – these three concepts make up SUISA’s new mission statement. With the optimised organisational structure onto which the new organisation chart is based, we are equipped and ready and work intensively on the implementation of the new motto: SUISA makes music possible!

Related articles
Introduction of a process-oriented organisation chart at SUISAIntroduction of a process-oriented organisation chart at SUISA SUISA’s organisational structure changes from 01 January 2019 onwards. The Board had decided to implement the project “Horizon 2019” upon the request by General Management. Read more
Invoicing licence fees for background music and TV reception in businesses as of 2019Invoicing licence fees for background music and TV reception in businesses as of 2019 Businesses that play background music on their premises or show broadcasts on screens are required to pay licence fees in accordance with Common Tariff 3a. As of 2019, SUISA will once again manage all customers under this Tariff directly. Read more
SUISA membership in numbersSUISA membership in numbers More than 38,000 authors and publishers have instructed SUISA with the management of their rights. Where are they from, how old are they and are there more men or women who are composers? The figures and graphics below provide an insight into SUISA’s membership structure. Read more
Collapse article

Leave a Reply

All comments will be moderated. This may take some time and we reserve the right not to publish comments that contradict the conditions of use.

Your email address will not be published.

A new mission statement, a new organisation chart! Fairness, dedication and passion – these three concepts make up SUISA’s new mission statement. “SUISA makes music possible” is at the centre of the new mission statement. The same principle has been applied to SUISA’s new organisation chart. By Irène Philipp Ziebold, COO

SUISA makes music possible

SUISA makes music possible as a mediator between the interests of music creators and music users. (Illustration: Zusammenspiel)

Fair dealings when it comes to artists’ creations, dedication regarding mediation between the interests of music creators and users as well as passion for SUISA staff for their daily work. SUISA’s new mission statement has the motto “SUISA makes music possible” at the centre. This principle is also the foundation of the new organisation chart of SUISA which has been in force since January...read more

Invoicing licence fees for background music and TV reception in businesses as of 2019

Businesses that play background music on their premises or show broadcasts on screens are required to pay licence fees in accordance with Common Tariff 3a. As of 2019, SUISA will once again manage all customers under this Tariff directly. Text by Martin Korrodi

Invoicing licence fees for background music and TV reception in businesses as of 2019

Under copyright law, playing background music in a shopping centre like in the above example qualifies as a use outside the private sphere. That is why businesses need a licence, which they can obtain from SUISA in accordance with Common Tariff 3a. (Photo: Unsplash, Victor Xok)

Pursuant to the Federal Copyright Act (Article 10(2)(f)), the reception of broadcasts in businesses is a use outside the private sphere and is therefore subject to a licence. As a result, in addition to paying Billag reception fees – and conversely to private households – businesses which play radio or TV sets on their premises need to licence the authors’ rights under Common Tariff 3a (CT 3a). These licences are granted by SUISA.

Hitherto, Billag AG would invoice the licence fees under CT 3a for SUISA’s account. Since Billag was also responsible for invoicing radio and TV reception fees, the cooperation generated advantageous synergies. Both invoices could be issued to customers from a single source, saving time and effort on all sides.

Meanwhile, owing to a number of developments, this cooperation cannot be continued after the end of this year: thus in 2015, the Federal Act on Radio and Television was revised and the device-based reception fee was replaced by a general levy. This levy is collected from all households – regardless whether or not they actually possess a reception device.

Uses outside the private sphere are subject to licence fees

Under the new system, only businesses with turnover in excess of CHF 500,000 have to pay the licence fee. The State estimates that about 75% of Swiss businesses will not be required to pay the licence fee even if they receive broadcasts on their premises.

The minimum turnover limit does not, however, apply to authors’ rights. All uses of works outside the private sphere are relevant in terms of copyright law. In public areas like shops and restaurants, for example, background music – whether piped in from the radio, internet or a sound recording – is subject to a fee in accordance with CT 3a. And the showing of broadcasts or videoclips, from Youtube for example, also requires a licence from SUISA. Accordingly, many small businesses that do not pay radio and TV fees will still have to pay fees under CT 3a.

In addition to the change in the radio and TV remuneration system, in March 2017 the Federal Office of Communications (OFCOM) decided not to renew Billag’s collection agency mandate. Henceforth, household radio and TV fees will be collected by Serafe AG. For businesses, the fees will be collected by the Federal tax authorities in the framework of the VAT collection procedure. As a result, Billag has lost its main business activity and will wind up operations at the end of 2018. This is another reason why SUISA is obliged to reorganise its CT 3a-invoicing system as of the coming year.

SUISA to manage CT 3a for businesses as of 2019

After considering a number of options, it was decided in autumn 2016 that SUISA would once again manage CT 3a for businesses starting in January 2019. SUISA already issues invoices to about 2000 companies which do not have radio and TV reception but play background music from other sources (CDs, DVDs, etc.).

As of 2019, Billag’s 106,000 business customers will be taken over by SUISA; this six-fold increase in SUISA’s active customer count – realised in a single stroke – will trigger huge growth in processing volumes. Therefore task-oriented processes and largely automated IT infrastructure solutions will be essential to ensure the smooth and proper functioning of customer relations in the CT 3a area.

The necessary steps in this regard were initiated in the current year: a project team working in close cooperation with Billag is preparing the take-over of the customer portfolio at the technical and organisational levels. A customer centre is being established with the equivalent of 12 full-time positions (17 persons overall) to provide support and guidance, in writing or by phone, to CT 3a customers.

Multilingual CT 3a customer centre

To ensure as little change as possible for customers, the customer centre will take over Billag’s existing hotline number (0844 234 234). Moreover, an online portal will be set up to secure access to all relevant services. The customer centre will cater to all users, nationwide, in four languages (English, German, French, Italian).

The new team will also be responsible for market coverage. Since there are very few spontaneous declarations from users of background music, potential customers will be contacted and questioned about their practices as regards background entertainment. SUISA plans to conduct four direct mailing campaigns per year, each designed to reach about 10,000 businesses across all economic sectors.

The customer centre team started work on 1 November 2018. By the end of the year, the team will have received appropriate training, and systems and processes will be in place and fully tested. Officially, the customer centre is to open in the new year; it will be at the disposal of 3a customers as of 7 January 2019.

Complaints procedure
The tariff for background music and TV reception, CT 3a, was negotiated with the representative user associations (Gastrosuisse, Hotelleriesuisse, the umbrella association for rights’ users DUN, the Swiss Retail Federation, inter alia) in 2015 and 2016. It proved impossible to reach a consensus, and the proposed tariff was submitted to the Federal Arbitration Commission for Copyrights and Neighbouring Rights (ESchK). The draft tariff submitted by the Swiss collecting societies proposed an average increase of 14% in the fees for Billag customers. In November 2016, the Federal Arbitration Commission decided in favour of the collecting societies and approved the proposed tariff. However, several user associations appealed the decision to the Federal Administrative Court; proceedings are still pending. The appeal does not have suspensive effect and SUISA can start collecting fees based on the new CT3a in 2019. However, the distribution of the proceeds to the entitled parties must be stayed until a definitive ruling on the tariff is handed down.
Related articles
Third party content on your own website must be paid for pursuant to Swiss legislationThird party content on your own website must be paid for pursuant to Swiss legislation If you operate a website, you cannot dispose of the copyright of third party contents without authorisation. If you use third party contents on your own website, you require an authorisation from the author pursuant to Swiss legislation in effect, irrespective of the type of the technical integration. SUISA issues licences for the online exploitation of music, including music in videos, and negotiates these case by case. Read more
Copyright law revision: work starts in the parliamentary committeesCopyright law revision: work starts in the parliamentary committees On 22 November 2017, the Federal Council presented its Message on the revision of the Federal Copyright Act (FCA), and referred the copyright bill (FCA-B) to the two houses of Parliament. The bill reflects the compromise reached by the AGUR12 II working group at the beginning of March 2017. Parliament has started working on the bill, and SUISA was invited to present its point of view on 12 April 2018 at a hearing organised by the Science, Education and Culture Committee of the National Council. SUISA also had the opportunity to state its views before the Legal Affairs Committee of the National Council, first in writing and then orally on 18 May 2018. Read more
Peter Reber: “Without an organisation like SUISA many songs would never have been created”“Without an organisation like SUISA many songs would never have been created” The famous and popular musician Peter Reber has been a SUISA member since 1971. In a written interview, the composer, lyricist, artist and publisher explains, why his collective management organisation is important for him and why – from his point of view – it is not necessary that collective management organisations should be subject to a stricter supervision. Read more
Collapse article
  1. Thomas Ernst says:

    Zu begrüssen wäre, wenn die Rechnung spätestens ab 2021 elektronisch zugestellt werden könnte.

    • Sehr geehrter Herr Ernst

      Danke für Ihren Kommentar. Die SUISA ist dabei, Ihre Systeme umzustellen und wird im Laufe des nächsten Jahres ihren Kunden elektronische Rechnungen für die Hintergrundunterhaltung anbieten. Wir haben bei Ihnen im System vermerkt, dass Sie die nächste Rechnung elektronisch erhalten werden.

      Freundliche Grüsse

      Nevio Tebaldi, SUISA, Leiter Kundendienst

  2. Reto says:

    Genau. Viel bla bla keinerlei Inhalt!
    1 Seite Text und die 2-3 Sätze die alle die das lesen interessieren sind nicht dabei!
    A Muss ich zahlen
    B Wieviel!

    A la Betriebe mit bis zu 60 Plätzen zahlen monatlich X Fr
    Betriebe mit bis zu 120 Plätzen zahlen monatlich X Fr
    Betriebe mit über 120 Plätzen zahlen monatlich X Fr

    Fertig!

    • Giorgio Tebaldi says:

      Guten Tag Reto

      Ausführliche Informationen zur Hintergrundunterhaltung finden Sie unter http://www.suisa.ch/3a sowie unter https://www.suisa.ch/de/kunden/verkauf-gewerbe/verkaufs-und-dienstleistungsbetriebe/hintergrundmusik-music-on-hold-gt3a/faq-gt-3a.html.

      Sie müssen eine Vergütung gemäss GT 3a bezahlen, wenn mindestens einer der folgenden Punkte zutrifft:

      – In Ihrem Restaurant, Ladenlokal oder sonstigen Räumen Ihres Betriebes läuft Hintergrundmusik.
      – Sie geben in Ihren Betriebsräumen Filme, Radio- oder Fernsehsendungen wieder.
      – Sie betreiben Gästezimmer, Ferienwohnungen, Patientenzimmer oder ähnliches und stellen dort entsprechende Geräte für die Wiedergabe von Filmen, Radio- und Fernsehsendungen zur Verfügung.
      – Sie spielen Musik in Ihrer Telefonwarteschleife ab.

      Wenn sie also Werke und Leistungen nutzen, die Komponistinnen, Textautoren, Interpretinnen, Drehbuchautoren oder Produzentinnen geschaffen haben, haben diese laut Gesetz ein Recht darauf, für die Nutzung ihrer Werke und Leistungen eine Vergütung zu erhalten.

      Wieviel Sie bezahlen müssen, hängt von der Fläche ab, auf der Hintergrundmusik läuft, bzw. auf der Filme und Fernsehsendungen wiedergegeben werden.

      Für Hintergrundmusik beträgt die Vergütung auf einer Fläche von bis zu 1000 m2 CHF 19.20 pro Monat (zuzügl. MWSt). Für die Nutzung audiovisueller Werke und Leistungen (Filme und Fernsehsendungen) beträgt die Vergütung auf einer Fläche bis 1000 m2 CHF 20.80 pro Monat (zuzügl. MWSt). Für grössere Flächen gelten zusätzliche Entschädigungen gemäss Ziffer 6 des Tarifs. Diese Pauschalen gelten jeweils auch für die Musik in Telefonwarteschleifen, abgestuft nach Anzahl Amtslinien.

      Die Flächen pro Standort werden addiert, einschliesslich allfälliger Gästezimmer. Wenn ein Kunde mehrere Standorte (Geschäftslokale, Betriebsstätten, Filialen etc.) betreibt, so ist die Vergütung für jeden Standort separat geschuldet.

      Freundliche Grüsse

      Giorgio Tebaldi / SUISA Kommunikation

  3. Konrad Hugentobler says:

    Typisches juristisches Bla Bla. Definiert zuerst gefälligst mal, was genau Gebührenpflichtig ist und was nicht. Beispielsweise wird eine Firma ja wohl kaum Suisa bezahlen müssen, wenn ihre Mitarbeiter auf privaten Geräten Musik mit Kopfhörer hören. Was ist genau Berieselung? Ist es nun doch (noch) von Geräten abhängig? Muss eine Firma Suisa bezahlen, wenn Mitarbeiter auf ihrem Arbeitscomputer YouTube Videos schauen? Das wäre ja an Absurdität nicht zu übertreffen.

Leave a Reply

All comments will be moderated. This may take some time and we reserve the right not to publish comments that contradict the conditions of use.

Your email address will not be published.

Businesses that play background music on their premises or show broadcasts on screens are required to pay licence fees in accordance with Common Tariff 3a. As of 2019, SUISA will once again manage all customers under this Tariff directly. Text by Martin Korrodi

Invoicing licence fees for background music and TV reception in businesses as of 2019

Under copyright law, playing background music in a shopping centre like in the above example qualifies as a use outside the private sphere. That is why businesses need a licence, which they can obtain from SUISA in accordance with Common Tariff 3a. (Photo: Unsplash, Victor Xok)

Pursuant to the Federal Copyright Act (Article 10(2)(f)), the reception of broadcasts in businesses is a use outside the private sphere and is therefore subject to a licence. As a result, in addition to paying Billag reception fees – and conversely to private households...read more