Tag Archives: Member services

SUISA continues to be a reliable partner, even in difficult times

Dear members, we have been stuck with the corona crisis for 15 months and have been trying, as best as we can, to be a reliable partner for you when it comes to managing your copyright, despite of corona. It is now the second time round that we must hold our General Meeting by circular procedure. By Andreas Wegelin, CEO

SUISA continues to be a reliable partner, even in difficult times

SUISA continues to be a guiding light and a reliable partner in these dark times. (Photo: Tabea Hüberli)

Executive Committee, Board of Directors and staff regret very much that there won’t be a physical General Meeting in 2021 again. The General Meeting is the highlight of the yearly cycle of your company. Only a direct encounter with you shows us whether we are on the right track and whether our services cover your needs, or what we might actually have to improve yet.

We also would have liked to discuss in more detail and in person how the financial situation of your Cooperative Society has been developing in these difficult times, now that concerts have no longer taken place and no licensing fees have been collected for them anymore.

The 2020 annual results have been reasonably acceptable (-12%). For the current year’s results, we hope that there will be a relaxation of the event bans and an opening of restaurants so that the losses remain within 10% compared to 2020.

Impact of the event bans only visible after a delay

You are probably also going to feel this decline of SUISA’s collections in the settlements. Lost licence fees for cancelled live events will only result in lower amounts in the settlements which we pay out in the course of 2021 from the 2020 collections. With the 2021 settlements it thus becomes evident with a delay how the corona measures decreed by the authorities affect the pay-out of copyright remuneration.

The same applies for measures which has led to another shutdown in the context of the second wave of the pandemic from 21 December 2020. This will impact on settlements way into the year 2022.

Corona emergency fund for SUISA members

The 2020 General Meeting had decided that an emergency fund should be created for members that have a lower SUISA income due to the corona crisis. This fund continues to exist. SUISA offers its members further possibilities to bridge financial shortages: It is also possible to get advances for future settlements. Finally, there is the option that creators who get into financial hardship situations can get a support payment from the Pension Fund for Authors and Publishers.

Expansion of online services

SUISA is therefore also your point of contact throughout the crisis. We try to be there for you, subject to keeping to a strict expenses discipline when it comes to staff costs.

This is possible, among other things, because of an increased digitisation of the business transactions between you and SUISA. Since mid-May 2021, our “business intelligence” tool, the Royalty Report, has been activated for all rightsholders. It is therefore high time that you get an online access to your SUISA account and that you benefit from the digital services as soon as possible. That way, we can continue to increase transparency and expand our services for our members despite the pandemic.

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No physical General Meeting in 2021 either | plus videoNo physical General Meeting in 2021 either | plus video Members with voting rights can still co-determine the fate of the SUISA Cooperative by casting their votes in writing. Read more
Full speed aheadFull speed ahead The Corona pandemic continues to direct the course of SUISA’s business. This was clearly perceptible at the Board meeting in April. Which is why it is all the more important to set the course for the future. Read more
Negotiating in the age of corona … and with coronaNegotiating in the age of corona … and with corona Negotiating is one of SUISA’s key functions. SUISA negotiates tariffs and contracts inter alia. It must safeguard the interests of its members, ensure their legitimate demands are understood and accepted, and obtain the best possible terms for musical creation. It does this through discussion and compromise: in a nutshell, through human relations. But last spring, a new player invited itself to the negotiating table: Covid-19. Read more
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Dear members, we have been stuck with the corona crisis for 15 months and have been trying, as best as we can, to be a reliable partner for you when it comes to managing your copyright, despite of corona. It is now the second time round that we must hold our General Meeting by circular procedure. By Andreas Wegelin, CEO

SUISA continues to be a reliable partner, even in difficult times

SUISA continues to be a guiding light and a reliable partner in these dark times. (Photo: Tabea Hüberli)

Executive Committee, Board of Directors and staff regret very much that there won’t be a physical General Meeting in 2021 again. The General Meeting is the highlight of the yearly cycle of your company. Only a direct encounter with you shows us whether we are on the right track and whether our services cover your...read more

The Royalty Report is online

News about “My account”: Thanks to user-friendly graphics, the Royalty Report provides a quick overview of how the copyright royalties developed over the last five years and allows individual analyses per mouse click. Text by Claudia Kempf

The Royalty Report is online

The user interface of the SUISA Royalty Report. The data analysis tool is available to all members via the portal under “My account”. (Photo: SUISA)

The SUISA member portal is very popular and is used a lot. More than two thirds of all members have access to “My account” and use the advantages of the portal. Since May 2021, a significant function has been added to the portal: the Royalty Report. With this newly introduced analysis tool, you can create statistical evaluations of your own SUISA income and turn them into graphics.

After all, there is a lot of information in the SUISA settlements. You can access the settlements in “My account” as navigable PDFs. An accumulated evaluation of this data required manual or, in the case of publishers receiving electronic settlements, technical efforts.

This additional effort is now a thing of the past: With the Royalty Report, all members can, simply by clicking on the right button, get answers to questions such as: Which of my works is doing really well in a specific country? Which of my works generated the highest turnover last year? In which areas was a specific work most used: Radio, online or in discotheques?

The Royalty Report is interactive

The basic setting provides an overview of all work usages of the last five years and the current financial year. It shows at first glance: How many works did it take to reach the turnover I have generated? When were the works used, and where? What are the top works and what is the turnover they generated in that time? Did I earn more as a lyricist or a composer, as an original or sub-publisher? Are my works used more on Spotify or Apple Music?

The Royalty Report is interactive. With just one click on a work or a country, for example, the entire appearance of the display is adjusted to the selected work or country. The link sign (chain symbol) in the work list leads you directly to the works database and provides details how the relevant work has been registered at SUISA.

Thanks to various filter options, the income can be shown by different criteria such as settlement date, usage period, country, distribution category, work or online music providers. In order to gain a deeper insight, the selection criteria can be combined in any way. The program also allows for an export of the filtered data to Excel. The settlements and usage periods can be specified further with a click on the arrows in front of the respective selection criteria so that an evaluation is also possible for an individual settlement.

If you have questions on how to use the Royalty Report, the following functions are available:

  • Info buttons: They appear if you hover over a field with your mouse at the top right in the user interface. They contain information about the data which are shown in this area.
  • A user manual summarises the most important functions and contains tips and tricks on the use of the Royalty Report and explanations on the various displays and distribution categories.
  • A video shows the most important user tips:

The Royalty Report is available in English. The manual contains translations of all terms and info buttons which are used in the report.

The Royalty Report is based on the data analysis tool by Microsoft Office. The software developer recommends to use the application on a computer with a browser of the latest generation. Mobile end devices such as smartphones and tablets are, however, not suitable for processing large data volumes.

The member portal will be expanded in the medium term to become a central point of contact for our members so that core tasks of SUISA can be offered more quickly and cost-efficiently. The Royalty Report is an important step into the digital future. A next step is the renewal of the login process so that members can manage their online accounts completely independently.

The access to “My account” and the Royalty Report is open to all SUISA members. Order your login for a personal online user account now: www.suisa.ch/my-account

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All comments will be moderated. This may take some time and we reserve the right not to publish comments that contradict the conditions of use.

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News about “My account”: Thanks to user-friendly graphics, the Royalty Report provides a quick overview of how the copyright royalties developed over the last five years and allows individual analyses per mouse click. Text by Claudia Kempf

The Royalty Report is online

The user interface of the SUISA Royalty Report. The data analysis tool is available to all members via the portal under “My account”. (Photo: SUISA)

The SUISA member portal is very popular and is used a lot. More than two thirds of all members have access to “My account” and use the advantages of the portal. Since May 2021, a significant function has been added to the portal: the Royalty Report. With this newly introduced analysis tool, you can create statistical evaluations of your own SUISA income and turn them into graphics.

After all, there is a...read more

Changes to the SUISA organisation chart

In the course of the retirement of our Head of the International Documentation Department, the Executive Committee decided several modifications of SUISA’s organisation chart , taking effect from 1 March 2021. These modifications also entail changes in terms of staff responsibilities. Text by Irène Philipp Ziebold

Changes to the SUISA organisation chart

Brigitte Küng (image taken during a management seminar in 2012) worked for SUISA for nearly half a century and her last position was that of Head of the International Documentation Department. (Photo: Günter Bolzern)

After more than 48 years at SUISA, Brigitte Küng took her retirement at the end of February 2021.

In 1972, she started her apprenticeship with SUISA and stayed true to SUISA for nearly half a century! Her first role included the distribution of licences for sound recordings in the then MECHANLIZENZ, from 1973 she continued her task after the merger with SUISA. She continued to work in the International Documentation and finally took over the helm of said department which she led successfully up to the date of her retirement.

Brigitte Küng was also responsible for the global database of the “Compositeurs, Auteurs and Editeurs (CAE)” which is nowadays known as IPI (Interested Party Information) and reflects all interested parties in the copyright world. She became a very highly appreciated contact for documentation queries among colleagues around the world. With regards to new collective management organisations, Brigitte Küng held courses for the build-up and maintenance of documentation data. She was travelling several continents to fulfil this task.

We thank Brigitte Küng very much for her many years of loyalty and her excellent work for SUISA!

Wolfgang Rudigier takes over the International Documentation Department

Brigitte Küng’s valuable work is continued by Wolfgang Rudigier. From 1 March 2021 onwards, he has taken over the responsibility for the International Documentation in addition to the Distribution Department. Due to his long-term experience as Head of the Distribution Department, he also holds a well-founded knowledge regarding the documentation sector. Thanks to these skills, synergies can be created, not least because documentation and distribution go hand in hand from a process perspective.

Claudia Kempf now in charge of the Domestic Settlement Inquiries team

In parallel, the group referred to as Domestic Settlement Inquiries which had been located under the Distribution Department was shifted across to the Members Department and therefore to Claudia Kempf from 01 March 2021. The Members Department can, as a consequence of this organisational change, provide a comprehensive service and support and advise SUISA members both in terms of the rights administration agreement and work registrations and distribution queries.

Hansruedi Jung looks after IPI

The IPI (Interested Party Information) was integrated into the IT Department and is now in the remit of Hansruedi Jung, Head of Systems Technology. The IPI is our international database of authors and publishers which reflects member agreements from all over the world. The technical infrastructure of the IPI belongs to SUISA. It issues an invoice to collective management organisations which are using the system for this service provided to them by SUISA each year.

New organisation team leaders

These changes in the SUISA organisation chart also led to re-organisations at team leader levels: Simon Klopfenstein holds the team Domestic Settlement Inquiries from 01 March 2021 and thus changed across to the Members Department.

Eva Bisaz continues to be in charge of the group International Distribution and Settlement Inquiries (sister societies) within the Distribution Department, but has also taken on the group Domestic Broadcasting Distribution from 01 March 2021 onwards.

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All comments will be moderated. This may take some time and we reserve the right not to publish comments that contradict the conditions of use.

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In the course of the retirement of our Head of the International Documentation Department, the Executive Committee decided several modifications of SUISA’s organisation chart , taking effect from 1 March 2021. These modifications also entail changes in terms of staff responsibilities. Text by Irène Philipp Ziebold

Changes to the SUISA organisation chart

Brigitte Küng (image taken during a management seminar in 2012) worked for SUISA for nearly half a century and her last position was that of Head of the International Documentation Department. (Photo: Günter Bolzern)

After more than 48 years at SUISA, Brigitte Küng took her retirement at the end of February 2021.

In 1972, she started her apprenticeship with SUISA and stayed true to SUISA for nearly half a century! Her first role included the distribution of licences for sound recordings in the then MECHANLIZENZ, from 1973 she...read more

Full speed ahead

The Corona pandemic continues to direct the course of SUISA’s business. This was clearly perceptible at the Board meeting in April. Which is why it is all the more important to set the course for the future. Report from the Board of Directors by Andreas Wegelin

Report from the Board of Directors: Full speed ahead

Despite adverse circumstances, the Cooperative Society SUISA stayed its course in the interest of its members and principals. (Photo: Lobroart / Shutterstock.com)

Business as usual – this expression may sound odd in Corona year 2. And yet, at the last spring meeting, much remained the (new) same. After one year of Corona, SUISA’s Board and Executive Committee have grown accustomed to meeting via videoconference. Just as they have become inured to the rolling budgeting rendered necessary by the uncertain situation in the cultural sector.

And yet, this year, the first Board meeting was special. After a bumper year in 2019, SUISA saw a downturn in revenues in 2020 – as was only to be expected given the pandemic. However, the decline was less steep than had been feared. Turnover dropped 12% overall. This was primarily due to the drastic fall in revenues from performance rights. Corona-related bans on events, and recurrent business shutdowns led to a 34% decline in revenues from this sector. The most affected were concert licence fees (–51%), restaurants (–46%), entertainment events (–47%) and cinemas (–59%).

Relatively good performance thanks to broadcasting rights and online uses

That total sales “only” declined by 12% was due to a slight increase in broadcasting rights and, above all, to the growth in revenues from online business. Good secondary income and strong cost awareness within SUISA also contributed.

It follows, therefore, that the amount distributable to authors and publishers also declined – by 10.5% overall. Moreover, the Board decided to allocate an unchanged additional distribution of 7% from the released settlement provisions on all uses of works to be settled in 2021.

The business activities of our subsidiary SUISA Digital Licensing, responsible for global online licensing, developed satisfactorily. In 2020, SUISA Digital Licensing generated about CHF 5.5m in revenues. The Board acknowledged the financial situation of SUISA Digital Licensing and the current status of the joint venture Mint Digital Services. Since both companies are still in development, the Board decided the necessary measures to ensure the equilibrium of SUISA Digital Licensing’s balance sheet. SUISA’s claims on Mint for business development costs (under del credere provisions) were extended for an additional year and the additional claim from 2020 was in its turn written off in the financial statements.

The 2021 General Meeting will take place by written correspondence again

In view of the continuing uncertainty with regard to indoor assemblies, the Board decided that the General Meeting would perforce be held for a second time by written correspondence. The Board nominated State Councillor (FDP/Freibourg) to succeed Géraldine Savary who was withdrawing. Video messages from Johanna Gapany, SUISA President Xavier Dayer, and CEO Andreas Wegelin, and information about the 2021 General Meeting to be held by written correspondence is available under www.suisa.ch/en/members/general-assembly.html and on the SUISAblog.

Status of 2021 budget with the ongoing Corona crisis

The uncertain situation in the cultural sector owing to the Corona crisis continues to cause concern. When and how performances will be able to be staged anew, and music halls and theatres will be able to open, is still unknown. As a result, rolling budget planning continues to be the order of the day as in past months. The Board’s Finance Committee will decide in early June 2021 whether the budget approved in December 2020 needs re-adjusting because of Corona.

Thanks to the emergency Corona fund, the Pension Fund for authors and publishers, and the extended rules on advances, SUISA has been able to support its members in these difficult times. In this regard, the Board decided to extend the time limit for the repayment or compensation of advances against current settlements until the end of June 2022.

Mint joint venture to be strengthened

Apart from music publishers – including BMG for Australia, Africa and India – Mint’s customers for online licensing now also include European sister societies. Mint offers their repertoires in bundles to online providers such as Spotify, Apple Music, or Youtube.

By bundling repertoires, Mint is strengthening its market position in online music rights. Despite the small Swiss repertoire, SUISA has become a serious negotiating partner thanks to Mint and SUISA Digital Licensing and the bundling of its repertoire. Depending on the country, its market share of the global repertoire varies between 4 and 10%. At the meeting, the Board defined the conditions to be applied to large European collecting societies wishing to participate in the Mint joint venture. This will further strengthen Mint’s market position in the constantly growing market for online music rights.

Adapting the range of services for members and principals

In the Report on the December meeting, we mentioned that the Board was looking to reorganise the services provided to members and principals with a view to saving costs. As of 2022, principals will only be able to access SUISA’s extended range of services through the online service portal. Comprehensive information on revenues and invoicing will be even easier for principals to find on the portal thanks to the new functionalities. Instead of time-consuming inquiries by phone, letter or email, principals will be able to call up all the data on their relationship with SUISA online through their individual “My account” access. Voting members will have access to these same services via the online service portal; in addition, however, they will continue to be entitled to personal advisory services.

As the above-mentioned Report says, in December 2020, the Board decided that authors and publishers would be admitted as members with full voting rights once they have been principals for at least one year and have received over CHF 3000 (previously 2000) in settlements since first registering as principals. Moreover, members who have received distributions totalling less than CHF 3000 over the last ten years would revert back to the status of principal. This change is in accordance with Article 5.5.4 of SUISA’s Articles of Association. Principals do not have voting rights in the Society, but they are entitled to the same licensing and distribution of revenues from the use of their works; principals have no financial disadvantage over voting members.

These measures – especially the upgrading of services through the members portal – are designed to further enhance SUISA’s efficiency. And, as a result, to distribute a higher share of revenues to authors and publishers.

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The Corona pandemic continues to direct the course of SUISA’s business. This was clearly perceptible at the Board meeting in April. Which is why it is all the more important to set the course for the future. Report from the Board of Directors by Andreas Wegelin

Report from the Board of Directors: Full speed ahead

Despite adverse circumstances, the Cooperative Society SUISA stayed its course in the interest of its members and principals. (Photo: Lobroart / Shutterstock.com)

Business as usual – this expression may sound odd in Corona year 2. And yet, at the last spring meeting, much remained the (new) same. After one year of Corona, SUISA’s Board and Executive Committee have grown accustomed to meeting via videoconference. Just as they have become inured to the rolling budgeting rendered necessary by the uncertain situation in the cultural sector.

And yet, this year,...read more

Planning ahead in a crisis situation

Advance planning is particularly important in times of crisis. During the December 2020 meetings of the Board, SUISA looked at the key issue, budgetting, and other relevant topics for the future. Report from the Board of Directors by Andreas Wegelin

Report from the Board of Directors: Planning ahead in a crisis situation

Despite a bleak budget forecast, SUISA makes music possible, also in 2021. The photo shows a snapshot of last year’s Label Suisse where SUISA contributed as a sponsoring partner. (Photo: Tabea Hüberli & Dirk Hoogendoorn)

The SUISA Board of Directors dedicated its December meetings mainly to the 2021 budget. During the current crisis situation due to the pandemic, the projections are even more difficult, compared to 2019. It is possible that there may be major deviations regarding the degree of how the budget is met. In addition, the 2020 budget was revised last year at the end of April during the running financial year and the Executive Committee worked on the basis of a corona budget with new targets for the remaining eight months.

In December, the Board of Directors approved the following cornerstones for the 2021 budget:

2021 income has been budgeted at 20.7% less than the results from 2019, i.e. the financial year before the start of the crisis. Compared to the very cautious corona budget for 2020, however, it is 6.7% higher. The income from performing rights is set at 37% below the 2019 figures. This is due to the event bans resulting from corona ordinances and regulations.

The 2021 costs were budgeted at about 5% less than those for 2019. They are, however, 20% lower than the figure provided in the revised corona budget 2020.

Several factors play a role when it comes to how cost is developing: Apart from savings in terms of personnel, there are significant cost segments in the IT and securities expenses. Savings are planned for personnel costs, on the one hand due to retirements and associated restructuring, and on the other hand due to the outsourcing of 11 staff into the subsidiary Mint Digital Services AG.

When it comes to the IT segment, the Board of Directors thinks it is more important to maintain innovation and to partially expand on it in order to retain competitiveness than to just implement mere saving measures. Efforts to save money which are too strict often backfire and lead to an unwanted slowing down of the development of our service ranges.

Finally, the securities expenses are a budget item which is very hard to estimate per se. Luckily, the Board of Directors could establish that the financial markets have meanwhile recovered from their collapse in March 2020 and that financial investments are thus again back on the levels of last year. For 2021, the Board has budgeted a much lower finance expenditure than in the 2020 corona budget.

Despite the bleak budget outlook, the Board of Directors decided that the cost deductions for the 2021 distributions should remain unchanged. Executive Committee and Board of Directors expect that the amounts from released liabilities can compensate for the decrease in revenue and thus for an increase in the cost to revenue ratio.

New service range catalogue and minimum fee for SUISA membership

The Board of Directors also covered the service range offered to members and principals in its December meeting. SUISA now holds more than 12,600 members who are entitled to vote and 26,700 principals. Unfortunately, of the 40,000 rights holders, only 60% generate significant income. More than a third of all entitled rights holders never receive a distribution because their works are neither performed, recorded, broadcast nor used online. All rights holders were able to use all of SUISA’s service ranges in the past. The digitisation led to the creation of online services (“My account” portal). Self-service options available in the portal for rights holders are going to be further expanded.

The Executive Committee thus worked out proposals how costs could be saved by offering service ranges to principals only via online features. This measure would save working time and thus staff costs. As a consequence, the Board of Directors now decided to adopt the conditions for membership. From now on persons who have been principals with SUISA for at least one year and have been paid out a minimum of CHF 3,000 (previously CHF 2,000) will become members of SUISA. Principals shall, from 2022 onwards, only be able to access SUISA’s range of services via the online portal “my account”.

Changes in the distribution and investment rules

Further business discussed at Board level was the approval of new distribution rules, among other for the collections from blank media levies and the change of the investment rules regarding the criterion of sustainability of financial investments.

Flexible management in times of crisis

Finally, the Board of Directors decided to create a conference of Presidents which is meant to replace the previous corona task force. Based on the reporting of the Executive Committee, it is scheduled to determine the impact of the ordinances and regulations by the authorities on SUISA’s business on a monthly basis and highlight need for action to the Board of Directors. Members of the conference of Presidents are Géraldine Savary, Roman Camenzind, Rainer Bischof, Marco Neeser and Xavier Dayer.

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  1. hermann says:

    Sehr geehrte Damen und Herren
    ich habe ihren Artikel mit Aufmerksamkeit gelesen und ich habe absolut Verständnis für die Aussagen und Denkweisen. Sie haben die Aufgabe ihre Mitglieder und Auftraggeber bestmöglich zu versorgen.
    Meine Sicht der Dinge ist etwas differenzierter. Die vielen Betriebe und Vereine die durch Covid 19 stark eingeschränkt wurden, von Bundesgeldern und auch von rückzahlbaren Krediten (Covid19-Krediten) belastet sind, sollen den Jahresbeitrag ohne Berücksichtigung der aktuellen Situation bezahlen.
    Das sehe ich auf keinen Fall so, denn der FC Ebikon ist einer der betroffenen Fussballvereine in der Schweiz, die ihren Betrieb einstellen musste. Das heisst, das der Trainingsbetrieb und aber auch der Betrieb unseres Clubhauses eingestellt werden musste, dies wurde so angeordnet. Somit hatten wir nicht die Möglichkeit das gesellschaftliche Leben, den Clubbetrieb mit Musik, Filmen, Videos etc zu nützen. Das heisst konkret, dass wir die Rechnung nicht in diesem Umfange bezahlen werden, sondern im Umfange der Nutzungsmöglichkeiten die staatlich verordnet sind.
    Falls der Trainingsbetrieb per 1.3. oder dann hoffentlich per 1.4.21 wieder gestartet werden kann, erwarte ich eine angepasste Rechnung von Ihnen. Weiter hätte ich erwartet, dass sie der aktuellen Corona Situation Rechnung tragen und sie eine partnerschaftliche und faire Rechnung versenden.
    Für eine Stellungnahme bitte ich sie und grüsse Sie freundlich
    Sebastian Hermann
    Finanzchef FC Ebikon

    • Sehr geehrter Herr Hermann

      Danke für Ihre Nachricht.

      Die SUISA ist sich bewusst, dass viele Betriebe und auch Sportvereine wie der FC Ebikon unter den Folgen der behördlichen Massnahmen zur Eindämmung der Corona-Pandemie leiden. Denn den Musikschaffenden, den Mitgliedern der SUISA, ergeht es in diesen schwierigen Zeiten gleich.

      Damit verbunden hält die SUISA ihre Dienstleistung aufrecht, öffentliche Musiknutzungen zu erlauben, aber hat schon im Frühling 2020 zugunsten der Lizenznehmerinnen und -nehmer einige ihrer Modalitäten den ausserordentlichen Umständen angepasst.

      Die Kundinnen und Kunden der SUISA sind in den verschiedensten Wirtschaftszweigen tätig. Teilweise sind und waren aufgrund der behördlichen Verordnungen die Musiknutzungen sogar regional unterschiedlich verunmöglicht. Für die nachweislich nicht erfolgten Nutzungen entfallen die Vergütungen für die Urheberrechte.

      Damit der Nachlass korrekt dem individuellen Einzelfall entsprechend in Abzug gebracht werden kann, kommen aus administrativ-technischen Gründen differenzierte Verfahren zur Anwendung. Speziell bei Lizenznehmerinnen und -nehmern des Gemeinsamen Tarifs 3a (GT 3a) für Hintergrundunterhaltung können die Termine der Betriebsschliessungen von Unternehmen zu Unternehmen sehr stark variieren.

      Die konkreten Daten der Betriebsschliessung können deshalb über ein elektronisches Kontaktformular gemeldet werden. Nach Prüfung der Angaben erfolgt eine Gutschrift gemäss dem Gemeinsamen Tarif 3a. Der Wert dieser Gutschrift kann je nach behördlich verordneten Schliessungen wegen Covid-19 variieren.Die Gutschrift wird in der folgenden Jahresrechnung abgezogen.

      Das Kontaktformular steht zur Verfügung unter: http://www.suisa.ch/3a. Dort sind auch weitere Informationen zu finden, wie die SUISA ihren Kundinnen und Kunden entgegenkommt: http://www.suisa.ch/de/suisa/massnahmen-der-suisa-bezueglich-der-corona-pandemie/informationen-fuer-kunden.html

      Für Fragen stehen wir Ihnen selbstverständlich gerne zur Verfügung.
      Freundliche Grüsse
      Kundendienst GT 3a

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Advance planning is particularly important in times of crisis. During the December 2020 meetings of the Board, SUISA looked at the key issue, budgetting, and other relevant topics for the future. Report from the Board of Directors by Andreas Wegelin

Report from the Board of Directors: Planning ahead in a crisis situation

Despite a bleak budget forecast, SUISA makes music possible, also in 2021. The photo shows a snapshot of last year’s Label Suisse where SUISA contributed as a sponsoring partner. (Photo: Tabea Hüberli & Dirk Hoogendoorn)

The SUISA Board of Directors dedicated its December meetings mainly to the 2021 budget. During the current crisis situation due to the pandemic, the projections are even more difficult, compared to 2019. It is possible that there may be major deviations regarding the degree of how the budget is met. In addition, the 2020 budget was revised last...read more

Report of the task force of the SUISA Board of Directors – end of June 2020

In April 2020, SUISA’s Board of Directors set up a working group to respond as quickly as possible to the negative financial impact of the Covid-19 crisis on SUISA and to identify cost-saving measures together with the Executive Committee.

Report of the task force of the SUISA Board of Directors - end of June 2020

In view of the expected negative economic consequences of the lockdown on SUISA, initial cost-saving measures were taken and a corona budget was drawn up. (Photo: Yuttapon Busu / Shutterstock.com)

Several meetings were held for this purpose, and we would like to share with all SUISA members the main points arising from these ongoing discussions.

The Executive Committee estimates that the losses in connection with the Covid-19 crisis currently amount to around 25% of budgeted revenues for 2020. Initial cost-cutting measures have already been taken to reduce costs, provided that negative impacts on SUISA’s regular operations and important development projects (e.g. online access to “My Account” for members, self-service portal for clients) are avoided.

The issue of short-time work was discussed as a possible solution to reduce costs. SUISA’s Executive Committee drew the attention of the task force to the fact that short-time work would currently have a negative impact on the collection of royalty income, especially in the area of smaller performances, and on SUISA’s regular operations. Although almost all concerts between the end of March and the end of May were cancelled, the work of SUISA’s staff has not yet decreased significantly, partly because additional services such as the emergency support fund are now being provided for members.

The Executive Committee drew up a corona budget, which now serves as a reference basis (the budget for 2020, which was adopted in autumn 2019, is no longer realistic due to the crisis). In the corona budget, the reduction in collections is offset by using the funds normally released for our supplementary distributions to cover costs. For this purpose, an upper limit was set for the use of the released totals. It is therefore unlikely that there will be any supplementary distribution next year.

The task force clearly spoke out against an increase of the current maximum deduction of costs of 15% in the distributions to members. The Executive Committee is therefore urged to undertake all reasonable cost savings.

The task force and the Executive Committee are well aware that the economic consequences of the lockdown and especially the ban on events in spring 2020 may linger on for longer and that they are not yet immediately visible: It will therefore examine all realistic savings measures not only in the short but also in the medium term. In this context, it is also important to consider which services could then no longer be provided to members for cost reasons.

All the above items were approved by the Committee for Finance and Controlling and the Board of Directors.

The task force will continue to meet monthly with the Executive Committee to discuss further developments. It will report to the full Board of Directors at every opportunity so that the latter can take decisions quickly if the situation so requires.

The task force:

Xavier Dayer
Marco Neeser
Rainer Bischof
Roman Camenzind

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In April 2020, SUISA’s Board of Directors set up a working group to respond as quickly as possible to the negative financial impact of the Covid-19 crisis on SUISA and to identify cost-saving measures together with the Executive Committee.

Report of the task force of the SUISA Board of Directors - end of June 2020

In view of the expected negative economic consequences of the lockdown on SUISA, initial cost-saving measures were taken and a corona budget was drawn up. (Photo: Yuttapon Busu / Shutterstock.com)

Several meetings were held for this purpose, and we would like to share with all SUISA members the main points arising from these ongoing discussions.

The Executive Committee estimates that the losses in connection with the Covid-19 crisis currently amount to around 25% of budgeted revenues for 2020. Initial cost-cutting measures have already been taken to reduce costs, provided that negative impacts on SUISA’s regular...read more

Support for SUISA members during the corona crisis

Following the federal COVID-19 ordinances, music usage plummeted depriving authors and publishers of a significant portion of their royalty revenues. SUISA offers its members financial support to bridge the loss in earnings. Text by Irène Philipp Ziebold

Support for SUISA members during the corona crisis

No concerts means no revenues from performing rights. Instead, Kety Fusco played live music from her home for the SUISAblog “Music for Tomorrow” series and for SUISA Music Stories on social media. (Photo: screen shot video Kety Fusco)

Cancelled concerts, closed shops and cinema theatres, reduced advertising on radio and TV – the consequences of the federal measures against the spread of the coronavirus have a direct impact on rights management revenues: if there is no music usage, there is no royalty income.

SUISA offers its members financial support to bridge the loss in earnings:

Advances

First and foremost, SUISA has the option, as it has always had, to grant advances to its members. Both authors and publishers can qualify for an advance. The amount of the advance is based on the member’s average revenues in the preceding years. Advances can only be granted to members who have earned more than CHF 500 on average in royalties in recent years. Members may apply for an advance by email. Applications are processed within seven days. The decision is communicated in writing by email. If the applicant satisfies the qualification criteria, the advance will be paid immediately by bank transfer.

Under normal circumstances, advances are offset against the member’s next settlement. This means that the amount advanced is deducted from the distributable amount. As an immediate measure in the exceptional context of the corona pandemic, SUISA’s Board has decided that advances would not be offset before June 2022 at the earliest. The Board and the Executive Committee are keeping a close eye on the crisis situation and, depending on economic developments, may decide to further postpone the offsetting of such advances. In any event, repayment of these advances will not be due before June 2022 at the earliest.

Support payments for members

If an advance is insufficient to alleviate the existential financial hardship suffered by a member as a result of the loss in royalty revenues, the member may apply to SUISA for support payments. SUISA’s Pension Fund makes funds available to authors in the event of an emergency. As a further immediate measure, the Executive Committee has decided to create an additional emergency relief fund from which support payments can be made to authors and publishers alike. The emergency relief fund still has to be ratified by the General Meeting by postal voting. (Addendum added on 27.08.2020: The General Meeting approved the relief fund by a large majority. For more information, see article: “SUISA General Meeting: Emergency fund for authors and publishers approved”.)

In the framework of its rights administration responsibilities, SUISA provides support to members who suffer a loss in their royalty revenues. However, only limited funds are available for support payments. SUISA members who are not already receiving hardship relief from the emergency fund of Suisseculture Sociale or under other cantonal measures may apply for support payments from SUISA.

Applicants must prove their financial hardship. Applications for support payments can be submitted via the members’ portal “My account”. Application documentation will be processed within seven days. Decisions are communicated in writing by email. Payment is made by bank transfer as soon as an application is approved. Support payments do not have to be repaid.

Federal support measures and other aid

The financial support provided by SUISA is designed to help bridge a shortfall in royalty income. SUISA’s support is supplemental – not in lieu of or as an alternative to federal support measures. Information about the measures introduced by the Swiss government to alleviate the economic consequences of the corona pandemic on the cultural sector is available (in German, French and Italian) on the website of the Federal Office of Culture (FOC): www.bak.admin.ch/bak/de/home/themen/coronavirus.html

The Swiss cultural foundation Pro Helvetia also publishes continuously updated information at: www.prohelvetia.ch/en/dossier/info-hub-covid-19/

Go to: www.suisseculture.ch for information about the emergency relief fund for cultural workers, and a link to the application portal. Applications for immediate aid can be submitted through this portal.

Helpful information for musicians is also available on the website of Sonart, the professional association of freelance musicians in Switzerland.

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Following the federal COVID-19 ordinances, music usage plummeted depriving authors and publishers of a significant portion of their royalty revenues. SUISA offers its members financial support to bridge the loss in earnings. Text by Irène Philipp Ziebold

Support for SUISA members during the corona crisis

No concerts means no revenues from performing rights. Instead, Kety Fusco played live music from her home for the SUISAblog “Music for Tomorrow” series and for SUISA Music Stories on social media. (Photo: screen shot video Kety Fusco)

Cancelled concerts, closed shops and cinema theatres, reduced advertising on radio and TV – the consequences of the federal measures against the spread of the coronavirus have a direct impact on rights management revenues: if there is no music usage, there is no royalty income.

SUISA offers its members financial support to bridge the loss in earnings:

Advances

First and foremost,...read more

Brave new world

There is hardly any other technical development that has turned the music business upside down as much as the success of platforms such as YouTube. And hardly any technical development has been as remiss in the treatment of authors’ rights as the internet. In this interview, SUISA CEO Andreas Wegelin explores opportunities and difficulties of this rather young business sector. Interview by guest author Silvano Cerutti

Brave new world

“If I compare SUISA with other organisations that are still in their early days when it comes to online, we are already well underway”, SUISA CEO Andreas Wegelin is convinced. (Photo: Günter Bolzern)

Andreas Wegelin, the distribution of online royalties is affected by delays which caused disappointment in some members. Can you empathise with that?
Andreas Wegelin: It is our job to get as much collected on behalf of our members as possible, not just online but for all usage categories. If there is a cause for criticism, we take it seriously and examine it. There is, however, also the aspect that some members have received more than before, and they are not disappointed.

Maybe the question needs rephrasing?
Well, maybe the level of expectation is too high. Today, music is consumed in much smaller units, there are possibly one or two songs from a CD and that is reflected in the turnover, of course.

But members should receive a settlement four times per year. That did not quite work out in 2019. Why?
That’s right. One of the reasons for this is that the payment of one major customer was late. The amounts in the June distribution would thus have been far too small: On the one hand, the settlement would have fallen under the so-called payout threshold, they would therefore have received nothing. On the other hand, the administration costs would have been too high. We subsequently decided to postpone the settlement. Our goal, however, remains to pay out on a quarterly basis.

So, you don’t have a problem with the data volume you received that you need for the calculation of the online royalties?
No, we don’t. Yes, the data volume we receive is rather huge and requires complex processing with respect to many countries and currencies, but our systems have proved to be extremely efficient in this regard.

I can now upload my work on platforms such as iMusician, from where it is distributed to various service providers (Spotify etc.) and I can see how much my work is used, and where. Can SUISA also do that?
These are two different business models. iMusician monitors where an individual recording is played. That is, of course, much easier to track than having to simultaneously trace dozens, if not hundreds of recordings of one single work. What’s more, music providers know exactly who the artists of a recording are, but don’t have information on the composers of the song.

So SUISA’s job is more complex?
Of course. Add to that the obligation to provide clear information on the rights whenever you upload a song to such a distribution service. At our end, however, we also get notifications of works which have been uploaded by a fan without any details at all. If I do compare our administration costs with the fees that a service such as iMusician charges, I think to myself: we can keep up very well. But – such distribution services show us how we could improve our service in future and what is in demand on the market.

Which is?
The key word is tracking. I give you an example: If commercials with music of Swiss authors are broadcast abroad, the best way for me to get information on the number of broadcasts is via a tracking system. Today, not least on the grounds of cost, we have a system where the broadcasters deliver the information to us. Which could be something like “Nivea spot”. Well, which one? If I already have the melody as a sound file, I can track that. That is our future, even if it is not the most pressing measure we need to take for the online sector.

Automation is therefore only as good as the data that are available to it?
Exactly. And they are often incomplete.

What about monitoring service providers such as Utopia Music which can track songs across the internet?
Monitoring is a huge topic. We follow this very closely and are also planning a pilot project. Yet again, this is a matter of the relevant cost-benefit ratio. That ratio may well be good for an international hit producer but when it comes to an overall repertoire such as ours, the expense can push the administration costs up to silly levels.

The ‘rucksack of completeness’ has been around for the offline sector for many years and the distribution works rather well in that area. In the online sector, however, where everything could be measured, things are complicated.
That is annoying, yes. The offline system has been functioning well for nearly 100 years. But we only cover Switzerland and Liechtenstein for that. Online, we need to take a global approach and are also facing competition, because, according to the EU, each rights holder can choose who they are represented by.

What are the consequences?
In the past, rights holders assigned their rights to SUISA via so-called reciprocal representation agreements for the perception of their work in Switzerland and the Principality of Liechtenstein. Based on that system it was possible to pass on the relevant share from Switzerland to any composer, whether English or American, and one subsequently received the relevant shares from abroad for Swiss authors.

Online, on the other hand….
…. it is only possible for a society to collect for the rights holder whom it represents directly, even though this can be done at a global level. All of a sudden, the documentation must be more accurate and also completed for other countries since it otherwise won’t match. One collective management organisation might declare that their share of a work amounts to 80 percent, another organisation claims to hold 40 percent, which adds up to 120. Such cases happen all the time.

And what’s the consequence of this?
The provider says: As long as you do not know who sends an invoice for what, I won’t pay you. Or we do not get any money, but the info: I have already paid someone else!

How do disputes among rights representatives arise?
Let’s take an example: I have a work with a composer, a lyricist and a publisher. The latter, however, has an agreement with a sub-publisher and has, for another territory, instructed a third publisher, and now all of these entitled parties can choose their own collective management organisation for the online exploitation. This means that there might be four or five collective management organisations which are then in charge for their respective part of the work. Now, I have to agree exactly which part belongs to me. This is where the “disputes” start, because the entry may be different at their end.

Is there no regulation among the copyright management organisations how you can proceed in such situations?
The societies are trying to coordinate their collaboration better in technical working groups. Due to the new competition situation among the organisations, a complete solution for these difficulties has not been found yet.

Music is consumed in small units, the rights representation happens at an even smaller scale, international competition and no smooth processes – doesn’t that frustrate you?
No, that is what makes this job so interesting! Changes such as the internet come to you from outside. You can either put your head in the sand or try to make the most of it. If I compare SUISA with other organisations that are still in their early days when it comes to online, we are already well underway.

But you do understand that authors are stressed out by such a situation?
Of course, it stresses us, too (laughs). We are building a new service here, which will hopefully be profitable and in demand and which gets the most out of it for our members. This can only happen in small steps and with setbacks, but there is also progress: We were able to improve the agreements, modernise infrastructure and the duration between the usage date and the distribution date could be halved since 2012. I am very optimistic.

To the second part of the interview: “Penny-pinching in digital music distribution”

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There is hardly any other technical development that has turned the music business upside down as much as the success of platforms such as YouTube. And hardly any technical development has been as remiss in the treatment of authors’ rights as the internet. In this interview, SUISA CEO Andreas Wegelin explores opportunities and difficulties of this rather young business sector. Interview by guest author Silvano Cerutti

Brave new world

“If I compare SUISA with other organisations that are still in their early days when it comes to online, we are already well underway”, SUISA CEO Andreas Wegelin is convinced. (Photo: Günter Bolzern)

Andreas Wegelin, the distribution of online royalties is affected by delays which caused disappointment in some members. Can you empathise with that?
Andreas Wegelin: It is our job to get as much collected on behalf...read more

SUISA makes music possible

A new mission statement, a new organisation chart! Fairness, dedication and passion – these three concepts make up SUISA’s new mission statement. “SUISA makes music possible” is at the centre of the new mission statement. The same principle has been applied to SUISA’s new organisation chart. By Irène Philipp Ziebold, COO

SUISA makes music possible

SUISA makes music possible as a mediator between the interests of music creators and music users. (Illustration: Zusammenspiel)

Fair dealings when it comes to artists’ creations, dedication regarding mediation between the interests of music creators and users as well as passion for SUISA staff for their daily work. SUISA’s new mission statement has the motto “SUISA makes music possible” at the centre. This principle is also the foundation of the new organisation chart of SUISA which has been in force since January 2019.

New organisation chart

The new organisation is more strongly oriented in processes than before. This shall ensure that music creators receive the best possible remuneration for the use of their music. The objective of the reviewed organisation chart is to further optimise SUISA’s internal process efficiencies. The main process – licensing and distributing – is now combined in one department under a joint roof.

SUISA’s organisational structure will continue to be split into three departments. The responsibility of the core process shall rest with the new department “Operations”. Add to that the department “Regulations” for legal prerequisites and international work documentation as well as the department “Services” for all cross-sectional services, especially IT, Finance, HR and Public Relations.

The competences and responsibilities are thus also increasingly bundled at Executive Committee level. The responsibility for the licensing of the various music usages and, consequently, the distribution of the respective copyright royalties thus lies with one person. This way, complex interfaces can be avoided and tighter processes will be created. The objective remains that we tackle all future developments in the interest of our members and never forget to offer an efficient but also top-quality service.

New mission statement

In order to function in a (new) organisation, framework conditions must be set in the company. The purpose of a mission statement are to define any signposts within which company strategy shall be fulfilled. The mission statement is also intended to demonstrate what the purpose of a company is, to reflect its identity and to show what image is intended. Last but not least, the mission statement (PDF, in German) is meant to be an informational guideline for all staff and act as a motivator for them. Another aim is to illustrate and reflect the diversity and reality of the various staff members and SUISA target groups.

The previous SUISA mission statement was created at the end of the nineties. It thus no longer reflects today’s reality for SUISA and its environment and did no longer fulfil the above mentioned expectations. SUISA’s Executive Committee has therefore commissioned the creation of a new mission statement at the beginning of 2017. The new mission statement was worked on during a half-year period by a working group consisting of 14 SUISA staff members and two external experts. Staff members of all genders, age groups and hierarchical rankings as well as from all three SUISA locations took part.

Fairness, dedication and passion – these three concepts make up SUISA’s new mission statement. With the optimised organisational structure onto which the new organisation chart is based, we are equipped and ready and work intensively on the implementation of the new motto: SUISA makes music possible!

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A new mission statement, a new organisation chart! Fairness, dedication and passion – these three concepts make up SUISA’s new mission statement. “SUISA makes music possible” is at the centre of the new mission statement. The same principle has been applied to SUISA’s new organisation chart. By Irène Philipp Ziebold, COO

SUISA makes music possible

SUISA makes music possible as a mediator between the interests of music creators and music users. (Illustration: Zusammenspiel)

Fair dealings when it comes to artists’ creations, dedication regarding mediation between the interests of music creators and users as well as passion for SUISA staff for their daily work. SUISA’s new mission statement has the motto “SUISA makes music possible” at the centre. This principle is also the foundation of the new organisation chart of SUISA which has been in force since January...read more

SUISA’s IT under new management

IT is the technological backbone of every service provider. SUISA’s IT is now managed by a new team. Text by Andreas Wegelin

SUISA’s IT under new management

The management team of SUISA’s IT from April 2019 onwards (from left to right): Dieter Wijngaards, Jürg Ziebold and Hansruedi Jung. (Photo: Sibylle Roth)

About seven years ago, in December 2011, the SUISA Board approved a new IT strategy in the course of the 2012 budget ratification. The effects of what was summarised in the article “Budget 2012 wrapped up” in SUISAinfo, edition 1.12, had a few consequences in the following years.

The main goal had been to replace SUISA’s IT with the IBM large-scale system and the reorganisation of the IT landscape into a modern architecture. Thanks to the new architecture, IT-based services have been significantly expanded since then. Needs and requirements of members, staff and SUISA customers could be satisfied more quickly and more flexibly with the new developments.

Expansion of online services for members and customers

Members have the option today to process daily SUISA matters via the online app “my account”. In the password-protected member area, settlements are made available electronically every quarter, works registrations can also be carried out. SUISA customers also benefit from the expansion of the online services; most recently due to the online notification of usages for background music or public viewing (CT 3a).

Numerous additional technical developments make our staff members’ work easier and help us save personnel costs. Among such developments are, for example, a digital document management system (DMS) for all member files or the fundamental technical renovation of our works documentation which also enables us to globally carry out online licensing of the works in cooperation with our joint venture partner SESAC in Mint Digital Services.

New management team appointed

The number of staff in the IT sector has increased during that time from 23 to 30. In order to safeguard a circumspect and competent management, the Board has appointed the previous manager of the Applications Technology department, Jürg Ziebold, as overall Manager of SUISA’s IT, and Dieter Wijngaards as new Manager of Applications Technology as of 1 January.

SUISA’s IT setup of two departments continues and comprises, Applications Technology and Systems Technology. Jürg Ziebold directly manages the two heads of department, Dieter Wijngaards (Applications Technology) and Hansruedi Jung (Systems Technology) and a team of business analysts. Whereas Hansruedi Jung has been in charge of the Systems Technology department since 2006, Dieter Wijngaards joins the SUISA IT team on 1 April 2019. Dieter Wijngaards used to be CTO (Chief Technology Officer) at Adesso Schweiz AG and had already been consulting SUISA’s IT since 2012 during the development of the new IT architecture.

SUISA’s Executive Committee is pleased with the appointment of the new IT management team and is convinced that it thus continues to safeguard the central role of IT in terms of executing business processes. It wishes the new IT management good luck.

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IT is the technological backbone of every service provider. SUISA’s IT is now managed by a new team. Text by Andreas Wegelin

SUISA’s IT under new management

The management team of SUISA’s IT from April 2019 onwards (from left to right): Dieter Wijngaards, Jürg Ziebold and Hansruedi Jung. (Photo: Sibylle Roth)

About seven years ago, in December 2011, the SUISA Board approved a new IT strategy in the course of the 2012 budget ratification. The effects of what was summarised in the article “Budget 2012 wrapped up” in SUISAinfo, edition 1.12, had a few consequences in the following years.

The main goal had been to replace SUISA’s IT with the IBM large-scale system and the reorganisation of the IT landscape into a modern architecture. Thanks to the new architecture, IT-based services have been significantly expanded since then. Needs and...read more